Job Description

Key Account Manager

Department: Sales

Employment Type: Full Time

Location: Pittsburgh

If you’re someone who enjoys building strong relationships, solving technical challenges, and making a meaningful impact for customers, this role is for you.
As a Key Account Manager at FS-Elliott supporting the Americas region with strong focus on new business from Central and South America territories, you’ll serve as a trusted partner to key Customers, helping them identify the right centrifugal compressor solutions and guiding them through each stage of the sales process. You’ll collaborate across teams, travel throughout the region, and play a central role in expanding our presence in these important markets.

What You'll Do

• Deliver clear, well-prepared technical presentations to customers and prospects.
• Partner with customers, EPCs, engineers, and internal teams to understand needs and develop effective solutions.
• Maintain an accurate CRM sales forecast and provide meaningful updates on opportunity progress.
• Develop strategic sales plans and guide quoting and bid activities with cross-functional support teams.
• Support negotiations by working closely with Finance, Legal, and Contract Administration.
• Recommend alternative solutions when applications exceed current product capabilities.
• Coordinate with Aftermarket teams to resolve installation and commissioning issues and strengthen long-term relationships.
• Stay current on company products, competitor offerings, and market trends; share insights to enhance products and processes.
• Contribute to product development efforts as needed.

What You Bring

• Strong communication skills and the ability to engage customers with clarity and care.
• A collaborative mindset with a focus on supporting team and customer success.
• A proactive, solution-oriented approach with curiosity to understand challenges and find the right path forward.
• Dependability, integrity, and ownership in managing responsibilities and commitments.
• Ability to organize work effectively, manage multiple priorities, and meet deadlines.
• Willingness to travel (up to 50% in a month) to support customer relationships
• Proficiency with Microsoft Office 365, ERP tools, and CRM software (Salesforce).
• Bachelor’s degree in engineering or business preferred, or an equivalent combination of education and experience.