Department: Customer Development
Job Position: Key Account Executive - eCommerce (qCom / Grocery)
Location – Mumbai HO
We are looking to hire a Key Account Executive based in Mumbai.
EXPECTED WORK:
• In Stock Excellence – The KAE is accountable for efficient online availability of the portfolio on their respective platform. This requires her/him to work on demand forecast, customer ordering, fulfilment and go live.
• Execution Rigor – The KAE is responsible for configuration of offer and its compliance, media assets and content upload across the assortment
• Budgeting – She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms
• Financial Hygiene – The KAE is responsible for maintaining collection efficiency, customer claims and other financial metrics for the account
• Negotiations and Operations – The KAE must have the ability to negotiate both strategically and tactically in an agile fast paced channel
• Working with collaborative teams – The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line
• Growth Mindset – As the owner of toplines for her/his patch, the KAE must always use data and customer engagement to actively hunt for growth opportunities on the platform and must action accordingly
• Customer Relationship -As the face of the organization, the AKAM must demonstrate exceptional interpersonal skills to build long lasting strategic relationships with the customer.
EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS:
• MBA/master’s degree.
• Overall years of experience should be at least 2-4 years of work experience across sales & marketing in FMCG. Experience in e-commerce set-up will be preferred.
• Technical aptitude and agility to learn web-based tools
• Looking for talent with - owners mindset, passion and agility.
Every day, 3.4 billion people around the world enjoy our products - from ground-breaking brands like Hellmann's, Domestos, Dove and Rexona (to name just a few). Our brands lead the way - innovating in their fields, delighting their consumers and powering our business forward.
And it is our people who make everything happen. Our bright and curious people who imagine and create the future - diverse, passionate and ambitious people.
A role with us means endless opportunities with global brands that make markets and people who play to win. We make markets and create cultures through some of the biggest brands and best-known products in the world.
Talented teams in 190 countries redefine the way we do business and set new standards for our brands. Always learning, always innovating. Is this your moment?
