Key Account Coordinator

We are looking for a highly analytical, sales-driven, and customer-focused Marketplace Coordinator to join our E-commerce team. This role will be responsible for accelerating the growth of our marketplace business by developing strong commercial relationships with key customers, identifying business opportunities through data-driven insights, and ensuring excellence in execution across all e-commerce fundamentals.

The ideal candidate is passionate about sales, customer management, and the beauty industry. They combine strong analytical capabilities with a commercial mindset and thrive in fast-paced environments where results, ownership, and collaboration are critical to success.

Key Responsibilities

• Manage and strengthen relationships with key marketplace partners and customer stakeholders.
• Drive sales growth, market share, and profitability through the execution of customer business plans.
• Identify business opportunities and risks through continuous performance analysis and actionable recommendations.
• Lead customer conversations related to assortment, pricing, promotions, investments, and growth initiatives.
• Monitor and optimize key business KPIs including sales, traffic, conversion, profitability, availability, and share.
• Collaborate with internal teams including Marketing, Supply Chain, Finance, Category Management, and Retail Media to deliver business objectives.
• Support forecasting, demand planning, and Integrated Business Planning (IBP) processes.
• Analyze P&L performance and financial metrics to identify opportunities for sustainable growth.
• Ensure operational excellence across product availability, content quality, promotional execution, and inventory management.
• Build business cases and presentations for customer meetings and internal leadership reviews.

Qualifications

Qualifications

• Bachelor's degree in Business, Marketing, Economics, Finance, Engineering, or related field.
• 3-5 years of experience in E-commerce, Marketplaces, Key Account Management, Sales, or Commercial roles.
• Strong customer-facing experience with proven ability to build and maintain commercial relationships.
• Advanced analytical skills with the ability to transform data into business actions.
• Solid understanding of e-commerce operations and marketplace dynamics.
• Experience participating in IBP and forecasting processes.
• Strong financial acumen and understanding of P&L management.
• Advanced Excel and data analysis skills.
• Excellent communication, negotiation, and presentation skills.
• Fluent English.

What We Are Looking For

• Data-driven and sales-driven mindset.
• Passion for commercial relationships and customer management.
• Strong ownership and accountability.
• Growth-oriented and entrepreneurial mentality.
• Passion for Beauty, Personal Care, and Consumer Goods.
• Curiosity, resilience, and continuous learning mindset.
• Ability to influence stakeholders and drive results through collaboration.
• High energy, enthusiasm, and willingness to challenge the status quo.