Job Description

Responsibilities

As a Production Specialist, you'll provide our Customers with fresh, made in store product, with a focus on hot foods such as rotisserie chicken and sandwiches. You'll maintain and ensure compliance with department and food safety / sanitation standards.

Key Responsibilities & Essential Functions:

Production / Food Service:

• Cuts, slices, dices, chops, food for recipe preparation; preps in accordance with recipe specifications and SOPs
• Uses multiple and more complex production planning tools for all products to ensure 100% in-stocks
• Completes tasks at assigned workstation
• Assists in multiple cooking venues
• Assists in technical areas, and with catering orders, as needed
• Masters recipe preparation, including daily production to account for raw material variations and customer demand
• Prepares, packages, and stocks fresh product
• Performs other duties as needed

Food Safety / Sanitation:

• Ensures compliance with department Store and standard operating procedures
• Properly handles / maintains temperature integrity of all ingredients, product, and equipment operation
• Maintains organization and sanitation in food preparation areas
• Properly handles, operates, and maintains equipment
• Performs as a team member to help ensure a safe, clean, productive operation

Customer Service:

• Provides / ensures Customers a sense of urgency related to accuracy, speed, and freshness of their order
• Provides superior customer service at all times; provides internal customer service
• Ensures accurate production and delivery of e-Commerce customer orders Provides detailed knowledge of menu items, ingredients, prep methods, etc.
• Assists guests as needed

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Age Requirement:

• 18+

Work Experience:

• 1+ years of experience in commercial foodservice
• Experience in food preparation and equipment

Knowledge/Skills/Abilities:

• Culinary knowledge
• Understanding of nutritional values and ingredients
• Strong communication and interpersonal skills
• Reading and writing skills
• Technology skills
• Planning and organizing skills
• Culinary math skills for recipe conversion
• Ability to execute high-volume production

Education:

• HS Diploma or GED or equivalent

Licenses/Certifications:

• Culinary certification, or equivalent culinary training / work experience

Physical Demands & Working Conditions:

• Function in a fast-paced, retail environment
• Work extended hours and / or rotating schedules
• Safely maneuver around moving mechanical parts
• Constantly stand, walk, reach at waist, grasp
• Frequently be exposed to fumes or airborne particles, and toxic or caustic materials
• Frequently be exposed to heat
• Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction
• Occasionally be exposed to wet, cold, ambient temperatures, and loud noise
• Demonstrate the ability to lift 80 lbs, and manage in excess of 80 lbs with a team lift
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 8/1/2021