At
Kent Island Resort,
we
have combined the comforts and amenities clients expect from a luxury hotel and
infused them with country house charm and contemporary new-world
sophistication.
As a leader in the
industry, our guests expect superior customer service with every interaction,
and we have cultivated a team of hospitality experts trusted with operating the
premier hotel destination on
Maryland’s Eastern Shore.

Kent Island Resort
is seeking a
Housekeeping Manager
to join our team of hospitality
professionals.
As part of the management
group, our
Housekeeping Manager
leads by example,
offering an
exceptional experience for our guests by maintaining the inner beauty of our
unique, historic property. Working in partnership with the General Manager and
Facilities Operations staff, our
HM
ensures the housekeeping team
operates at a consistently elevated level, maintaining the reputation of a
VIVAMEE
Hospitality
resort. Our ideal candidate has supervisory experience in a
hotel housekeeping setting and a desire to advance and grow within the VIVAMEE
organization.

At VIVAMEE Hospitality, we believe that excellence begins
when ME becomes WE.
As a team, we support one another and our company's
principles
of integrity, transparency, and a positive vision for the future. As the
Housekeeping
Manager
at
Kent Island Resort,
collaboration, exceptional customer
service, and a genuine desire to create an unparalleled guest experience is how
you will contribute to our collective goal of perfection in the industry.

What We Offer:

• 
  Competitive Starting Salary
• 
  PTO
• 
  Health Insurance Options
• 
  401K
• 
  Significant Opportunity for Growth and Advancement

Primary
Responsibilities
:

• 
  Promote and portray VIVÂMEE values in
  every guest communication and team collaboration.
• 
  Know, understand, and adhere to
  company-established policies and procedures.
• 
  Provide leadership and direction for
  housekeeping and laundry staff.
• 
  Inspect guest rooms, public areas, and
  back of the house for cleanliness.
• 
  Screen job applicants, hire, and train
  new employees.
• 
  Establish standards and procedures for
  housekeeping staff.
• 
  Create staff schedules, work
  assignments, and monitor activities to maintain company productivity &
  professionalism.
• 
  Perform cleaning duties in cases of
  emergency or staff shortage.
• 
  Resolve complaints concerning
  housekeeping service and respond to guests in a friendly & timely manner.
• 
  Oversee inventory supply levels,
  anticipate and order supplies when necessary.
• 
  Clean and maintain rooms, hallways,
  lobbies, restrooms, elevators, and other areas to meet VIVAMEE Hospitality and
  health standards.
• 
  Stock and organize storage areas and
  carts.
• 
  Replenish supplies in rooms and
  restrooms.
• 
  Assist with occasional laundry tasks.
• 
  Report maintenance issues and work
  orders to the Facilities Operator.
• 
  Disinfect equipment and supplies
  following hotel guidelines.
• 
  Observe security measures and report any
  damage, theft, or found items.
• 
  Inspect rooms for pests and report
  findings promptly.
• 
  Maintain professional and effective
  communication with supervisors and colleagues.
• 
  Maintain a positive and friendly
  attitude towards guests at all times.
• 
  Follow all department, hotel, and
  management company policies, procedures, and standards diligently.
• 
  Perform additional duties as directed by
  management.

Qualified
Candidates Must Have
:

• 
  Must be 21 years of age.
• 
  Minimum of 6 months’ experience in the
  hospitality/cleaning field
  required.
• 
  Minimum of 6 months of supervisory
  experience in the hospitality field required.
• 
  Excellent verbal and written communication skills.
• 
  Exceptional problem-solving and skills.
• 
  Moderate technical skills; experience with Microsoft Office
  Suite and hospitality POS systems.
• 
  Basic office equipment familiarity.
• 
  Ability to lift and move objects weighing up to 50 pounds.
• 
  Ability to
  consistently and effectively use abdominal and lower back muscles without
  fatigue.
• 
  Must
  be capable of standing for extended periods.
• 
  Demonstrate organizational skills and reliability.
• 
  Ability to manage a diverse staff.
• 
  Ability to work occasional nights & weekends.
• 
  Adaptable to changing schedules and priorities, motivated to
  work autonomously.
• 
  Meticulous attention to detail.

VIVAMEE VIRTUES

JOY – HUMILITY – MINISTRY