Job Description

Job Location: CKF Lenexa - Lenexa, KS 66219
Position Type: Full TimeSince 1923, CKF has grown and evolved right along with the ever-changing kitchen design trends. At CKF we are committed to providing quality kitchen design and personalized customer service all in a uniquely designed home-like atmosphere. Here you'll find a huge selection of quality stone countertops, cabinets, & organizational systems.
CKF currently has locations in Omaha, Lincoln, Des Moines, and Kansas City. You will find employees who are committed and passionate about what they do. We are a culture committed to providing the highest level of customer service as well as a great environment for our employees to work.
As a company, we are committed to providing top brand name products at competitive prices with an experienced, knowledgeable sales and support staff.

QualificationsThe Kansas City Sales Manager is responsible for maintaining their Sales Representative responsibilities, in addition to managing the schedule of the showroom, leading and assisting the team of sales representatives and designers, and collaborating with leadership to ensure customer and team satisfaction.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Acts as Mentor and promotes mentoring through the assignment of more experienced staff members to assist with the development of newer sales and design staff. Identifies and schedules training as needed to address performance needs and career objectives
- Completes manager tasks for team members, including but not limited to interviewing and hiring, timecard and PTO request approvals, performance reviews, documentation and presenting write-ups, performance improvement plans, and terminations
- Maintains current Commercial Sales and Dealer Accounts and contributes towards growth and profitability, following up on outstanding quotes, creating accurate designs and processing orders with minimal errors within an acceptable timeline. Remain up-to-date with sales and marketing initiatives.
- Lead the Sales Team, which including making joint sales calls, conduct sales meetings, ensuring communication is passed up to Branch Manager and VP or Sales and down to Sales team.
- Accountable for the showroom appearance and maintenance. Lead and implement showroom initiatives and ensure displays and samples are updated. Create and manage the Showroom schedule to ensure that front desk is appropriately staffed and walk-in clients are helped quickly and professionally.
- Offer support to customers when questions or complaints arise. Work with Sales and Design teams and the Division Manager to evaluate issues and implement quick resolution.
- Demonstrates and applies knowledge of company procedures and workflow including but not limited to; pricing programs/proposals, order process, job completion, service requests, customer inquiries and other internal systems. Knows who within the company is the appropriate contact to assist with problem resolution.
- Performs other related duties as required.