It's fun to work in a company where people truly BELIEVE in what they're doing!
Key Account Manager (KAM) – Sales Value | Ingram Micro
At Ingram Micro, you'll have the opportunity to manage and grow strategic customer relationships while driving business expansion across a diverse technology portfolio. As a Key Account Manager within the Sales Value organization, you will serve as a trusted advisor to our partners, helping them unlock new opportunities, accelerate growth, and maximize the value of their technology investments.
This role is ideal for professionals who are passionate about business development, customer engagement, and creating long-term partnerships that deliver measurable results.
Why Join Ingram Micro?
Manage a portfolio of high-value partners and become a key contributor to their business success and growth.
Directly influence revenue, profitability, customer retention, and market expansion through strategic account planning and execution.
Work with leading global technology vendors and a comprehensive solutions portfolio spanning cloud, infrastructure, cybersecurity, data center, networking, and end-user solutions.
Join a global technology leader committed to developing talent through continuous learning, mentorship, and career advancement opportunities.
Partner with sales, vendor, marketing, operations, and technical teams to deliver innovative solutions and exceptional customer experiences.
What You'll Do
Develop and execute strategic account plans to achieve revenue and profitability goals.
Build trusted relationships with key decision-makers and stakeholders within assigned accounts.
Identify growth opportunities across the Ingram Micro portfolio.
Drive sales pipeline development and opportunity management.
Coordinate resources across multiple business units to support customer initiatives.
Analyze customer business needs and align technology solutions accordingly.
Lead business reviews and executive-level discussions with partners.
Monitor market trends and competitive activity to identify new opportunities.
Ensure customer satisfaction, retention, and long-term partnership success.
What We Value
Strategic thinking
Customer-centric approach
Relationship management
Business development expertise
Strong negotiation skills
Results orientation
Executive presence
Analytical mindset
Cross-functional collaboration
Adaptability and resilience
What Success Looks Like
Achievement and overachievement of revenue and profit targets.
Growth of assigned accounts and wallet share.
Increased customer retention and satisfaction.
Expansion of solution adoption across key partners.
Strong forecasting accuracy and pipeline health.
Development of long-term strategic partnerships.
The Impact You'll Make
As a Key Account Manager within Sales Value, you will play a critical role in strengthening Ingram Micro's position as a strategic business partner. Your ability to build trust, identify growth opportunities, and deliver business value will help partners achieve their goals while driving sustainable growth for the organization.
Let´s Shape Tomorrow
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
