Shelby County Government

Juvenile Services Counselor II - Child Welfare (Juvenile Court)

Shelby County Government  •  Memphis, TN (Onsite)  •  2 hours ago
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Job Description

Works under general supervision of an assigned supervisor or manager on cases involving dependent neglect, custody, visitation, abuse and other complaints regarding the welfare of children.

Pay Grade: 45

Salary Commensurate with Experience and Education

Minimum Qualifications

  • Two (2) years of counseling experience, preferably with youth; AND
  • Bachelor’s degree from an accredited college or university in social sciences, psychology, sociology, criminal justice, behavioral sciences or related field; OR
  • An equivalent combination of education and experience.
  • PROOF OF EDUCATION, TRAINING AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

  • Assesses high risk physical and sexual abuse cases and determines immediate actions for handling cases.
  • Counsels with clients to assess the type of services needed and schedules court hearings with children and their families regarding dependent/ neglect or abuse charges.
  • Creates both paper and computerized case files.
  • Prepares legal documents and reports for court presentations, present cases before the court.
  • Prepares packets for attorneys, Department of Children's Services and Court
  • Appoints Special Advocates involved in each case; collaborate with Juvenile Court legal staff.
  • Maintains social (family), delinquent, and dependent/neglect histories on assigned children and families.
  • Acts as liaisons with other agencies that are involved with families, such as school, welfare and family and counseling service providers.
  • Make referrals to agencies to meet the needs of individual cases.
  • Obtains supportive information such as school records, psychiatric psychological and medical reports in reference to assigned cases.
  • Performs other related duties as assigned.

KSA’s

  • Knowledge of modern counseling techniques.
  • Knowledge of Juvenile Justice System.
  • Ability to plan, organize and maintain an even flow of work.
  • Ability to deal courteously with the public.
  • Ability to maintain effective working relationships with associate agencies.
  • Ability to establish and maintain effective working relationships with co-workers and clients.
  • Ability to write meaningful reports and case histories.
  • Knowledge of juvenile problems and causes.
  • Ability to involve needed sources and resources in the guidance and rehabilitation of children.
  • Ability to engage in public speaking required.
  • Ability to use a computer in a PC network environment.

Special Requirements

  • Must pass criminal background check.

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.

Shelby County Resident Disclaimer

All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff’s Office, Division of Corrections or the Fire Department.

Shelby County Government

About Shelby County Government

Overview

Established in 1819 and named in honor of Governor Isaac Shelby (1750–1826) of Kentucky, Shelby County is located in the state of Tennessee and serves more than 910,000 residents across 755 square miles. As the largest county in the state by both population and geographic area, its county seat is the City of Memphis, a vibrant cultural and economic hub at the heart of the region.

Shelby County is part of the greater Memphis Metropolitan Statistical Area, a dynamic, multi-state region spanning eight counties across Tennessee, Mississippi, and Arkansas. Through the delivery of essential services, Shelby County Government is committed to strengthening communities, supporting families, and enhancing quality of life for all.

Who We Are

Shelby County Government is a full-service county government comprised of divisions and departments including Administration and Finance, Community Services, Corrections, Health Services, Public Works, Planning and Development, Human Resources, Information Technology, Emergency Management, and the County Courts.

We serve a diverse, multigenerational community, including families, youth, seniors, veterans, and a growing workforce, through programs and systems that support public health and safety, infrastructure, economic development, and community well-being.

Driven by a dedicated workforce, we are committed to operational excellence, fiscal responsibility, and responsive public service. In partnership with residents, businesses, and community organizations, Shelby County Government works with integrity and transparency to advance a stronger, healthier, and more equitable future for all.

We also invest in our employees by offering competitive benefits that support their well-being and long-term success, including a pension plan, paid time off (PTO), and paid parental leave, reflecting our commitment to those who serve our community every day.

Learn more about our career opportunities: https://www.shelbycountytn.gov/jobs

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Memphis, Tennessee
Year Founded
1819
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