About the role
JustGiving from Blackbaud is the world’s most trusted online giving platform. Founded in 2000, JustGiving.com began with a simple goal to enable charities to receive donations online from anywhere in the world. To date, over 11 billion has been raised for good causes globally, and we’re trusted by over 45,000 amazing nonprofits. As part of the Charity Account Management team, you’ll join a small but effective group of Account Managers, looking after our largest customers. We're seeking a driven and commercially minded Sales Customer Account Manager to own and grow a portfolio of high‑value charity partners across North America. This role combines strategic account management with new opportunity development. You will be responsible for maximizing donation retention and growth, strengthening senior‑level relationships, and identifying, qualifying, and closing new initiatives that expand partner adoption of the JustGiving platform. Success in this role is measured by partner retention, donation growth, and expansion revenue.
What you'll do
What you'll bring
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
The starting base salary and annual proposed commission is $70,000.00 to $87,500.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.
Benefits Include:
Medical, dental, and vision insurance
Remote-flexible workforce
Wellness Programs
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Donations for Doers
Pet insurance, legal and identity protection
Tuition reimbursement program
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility, and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management.
With millions of users and $100 billion donated, granted, and invested through its platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world.
Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries. Learn more at blackbaud.com or follow us on LinkedIn, Twitter and Instagram.
