1-800-GOT-JUNK?

Junk Route Service Lead

1-800-GOT-JUNK?  •  $22 - $30/hr  •  Onsite  •  2 hours ago
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Job Description

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people

About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team.

We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.


Position: Full Time Field Service Leader

Pay: $22-$30 pr/hr (includes $18 hourly base and profit share/commission)


As a Field Service Leader training in Operations, you will be trained at all levels to be fast tracked from Customer Experience Leader to Certified Sales Leader to Senior Sales Leader to Operations. Where you will oversee daily logistics, route planning, and scheduling to ensure excellent service delivery, and manage our team of drivers and crew members. Your leadership will be critical in maintaining our high standards and achieving business goals.

What We’re Looking For:

  • Sales-Minded: Confident closing on-site sales and maximizing job value
  • People-Focused: Personable, positive, and service-oriented
  • Reliable & Coachable: Shows up, contributes, and adapts
  • Strong Communicator: Clear, professional, and solution-driven
  • Experience in delivery, warehouse, retail, hospitality, sales, customer service or general labor is a
    plus.

What You'll Do:

  • Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
  • Drive and Load Trucks Safely: Lead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations.
  • Handle Junk Removal: Perform both heavy and light liftingto clear junk from residential and commercial locations.
  • Manage Efficiency: Manage daily operations, monitor and improve operational performance and customer satisfaction metrics.
  • Represent Our Brand: Collaborate with marketing to drive local outreach and customer acquisition.
  • Development: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.

Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on
integrity, teamwork, and ongoing development

  • Competitive payment structure (Hourly Pay + Profit Share + Performance-Based Bonuses)
  • Full Time Hours consisting of 4 weekday Shifts + 1 weekend shift
  • Opportunities for professional growth and development.
  • Enjoy dynamic, engaging workdays with varied responsibilities.
  • Award-winning workplace ("Best Placesto Work" and "Fast 50 Company").
  • Full benefits package with Medical/Vision/Dental coverage and retirement options.

Requirements

  • 1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management
  • 21+ years of age and a valid driver's license (required for insurance purposes)
  • Strong leadership and team-building skills.
  • Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed.
  • Able to lift at least 75+ lbs repeatedly!
  • Proficient in Microsoft Office and operational software.
  • Strong customer service experience.

This job description outlines the key responsibilities, qualifications, and skills required for the position at 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!

1-800-GOT-JUNK?

About 1-800-GOT-JUNK?

1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Friendly, uniformed drivers call customers in advance, arrive on schedule, haul junk away from where it’s located, and provide a full clean-up. Items we remove include things that garbage collectors typically do not take, including: household furniture and electronics, clothing, renovation debris, and assorted junk. Commercial customers include property managers, retailers, realtors, government offices, disaster relief, and construction and renovation workers, to name a few. Environmental sustainability is important to us. Wherever possible items are recycled or donated to charity, with current landfill diversion rates at 61.3 percent.

1-800-GOT-JUNK? has been recognized as workplace of choice through numerous awards, including Best Place to Work in BC, Great Workplaces in Canada, and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is “All About People”, and where personal and professional wins are celebrated.

1-800-GOT-JUNK? has approximately 175 locations throughout Canada, the United States, and Australia. For more information, including new franchise opportunities, please visit www.1800gotjunk.com.

1-800-GOT-JUNK? Alliances:

Canadian Automobile Association (CAA)

Access Rewards

National Association of Professional Organizers (NAPO)

North American Association of Senior Move Managers (NASMM)

CitiBank Rewards

RecycleBank

General Services Administration (GSA)

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Vancouver, CA
Year Founded
1989
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