EBC Financial Group

Junior/Senior Operations Engineer

EBC Financial Group  •  Sydney, AU (Onsite)  •  4 months ago
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Job Description

About the Role

You will be part of the global Operations Engineering team responsible for the daily operation and configuration of MT4/MT5 and related risk systems. The team ensures platform availability, performance, and reliability across time zones, working closely with internal teams and external partners to support both infrastructure and client delivery.

This role focuses on automation, operational stability, and timely execution of system tasks. You will be involved in system monitoring, platform configuration, incident response, and infrastructure enhancements to support scalable and efficient trading operations.

Key Responsibilities

  • Maintain and support MT4/MT5 servers and associated risk infrastructure.
  • Apply platform configuration changes (symbols, groups, execution rules, etc).
  • Monitor system performance and respond to incidents in a timely manner.
  • Coordinate software upgrades, plugin deployment, and server audits.
  • Collaborate with vendors and liquidity providers on connectivity issues.
  • Use automation tools to streamline routine tasks.
  • Maintain documentation and contribute to operational best practices

Requirements

  • Bachelor’s Degree in Finance, Economics, Engineering or a relevant field.
  • 1–2 years of experience in an operational support or risk operations role.
  • Experience with MT4/MT5 platform systems is an advantage.
  • Strong troubleshooting and problem-solving skills.
  • Experience in client support or technical roles within financial or fintech environments
  • Proficiency in English to facilitate effective communication across regional teams.
  • CFD broker experience is necessary
  • Willing to work flexible hours on rotating shifts

Preferred Qualifications

  • Experience with bridge/order routing systems (e.g. OneZero, Gold-i)
  • Exposure to risk analytics platforms is a plus
  • Familiarity with scripting or automation (Python, PowerShell)
  • Understanding of FIX protocol or post-trade analytics tools

Work Environment and Shift Details

  • Part of a global 24/5 operations team supporting market hours
  • Rotational shifts covering morning to overnight (may include occasional weekend rotations based on business needs)
EBC Financial Group

About EBC Financial Group

Established in London, we offer comprehensive financial services including brokerage, asset management, and investment immigration services. With a global footprint, EBC has presence in key global hubs including London, Tokyo, Sydney, Singapore, Hong Kong, and the Cayman Islands.

At its core, EBC is driven by a management team with many decades of experience in global financial markets, where we respect traders as much as we respect the trade. EBC prioritises the safety of client funds above all else. The Group upholds the highest ethical standards, with our UK entity licensed by FCA (UK), Cayman entity by CIMA (Cayman Islands), and AU entity by ASIC (Australia).

EBC is a proud official foreign exchange partner of FC Barcelona and continue to drive impactful partnerships to empower our communities – namely through the UN Foundation’s United to Beat Malaria initiative, Oxford University’s Department of Economics, and a diverse range of partners to champion initiatives in global health, economics, education, and sustainability.

For more information on EBC Financial Group and its regulated entities, reach out to us at cs@ebc.com

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Worldwide, GB
Year Founded
2020
Website
ebc.com
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