Job Description

We are seeking a Junior Web Support Officer to maintain and support WordPress and WooCommerce sites. The role includes managing products and orders, troubleshooting issues, making minor PHP updates, and ensuring smooth website performance through testing, documentation, and structured deployments.

• Manage product listings including upload, update, and removal of products.
• Handle order-related configurations and issues within WooCommerce.
• Maintain checkout, payment, and email notification settings.
• Navigate existing custom WordPress and WooCommerce plugins.
• Read and interpret PHP code including classes, methods, hooks, and REST API basics.
• Make small code adjustments with guidance and AI-assisted support.
• Back up systems before making changes or use version control where required.

Requirements

• Minimum 1+ year relevant experience in web support, WordPress support, or junior web development.

• PHP experience and familiarity with WordPress and WooCommerce structure is essential
• Understanding of classes, methods, hooks, and REST API basics.
• Basic Linux knowledge is advantageous.
• Experience with Nginx, Apache, or server log checking is advantageous.
• Familiarity with cloud hosting environments such as AWS or Aliyun is advantageous.
• Basic Canva or Adobe skills are advantageous.

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work from home
• Mon - Fri: 7:00 AM – 4:00 PM PHT( adjustments will be made for daylight saving time)
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

🔗 Learn more about us through our official pages:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/