Junior Systems & Storage Administrator- Computing and Technology Services (CTS) Salary: Commensurate Research and apply best practices Assist in administering Provide support for M365 services (Exchange Online, Teams, Assist and support server hardening, patching, and compliance Support implementation and
with experience
Benefits: The University offers generous benefits including paid
time off (holidays, holy days and vacation), employer matching contributions to
the retirement plan, and tuition benefits for employees and their eligible dependents.
Learn more and explore benefits at www.duq.edu/benefits
Location: CTS
Position Status: Full-time
Hours: Varied
Position Number: 438414/10-1214
FLSA Status: Exempt
The Junior Systems & Storage
Administrator supports the design, implementation, and day-to-day management of
enterprise storage environments, infrastructure systems, and cloud-based
solutions. Working under the guidance of senior team members, this role assists
in maintaining secure and reliable IT environments across both on-premises and
cloud platforms. The
role collaborates closely with University stakeholders, various IT teams, and Senior
team members to ensure seamless integration and optimal performance across the
institution.
DUTIES AND
RESPONSIBILITIES:
Manages the data center hardware assets assisting in the
hardware lifecycle management process. Monitor the ticketing queue ensuring
incidents, problems, and service requests meet expected SLA by fulfilling the
request, troubleshooting the issue with help from senior team members. Participate in incident response and
on-call rotations as needed.
and new features of software releases under the guidance of senior team
members. Provide operational support for SaaS offerings.
enterprise storage systems including SAN, NAS, and cloud storage platforms.
Research and apply best practice around data storage, backup, and replication.
Assist in storage automation and access controls. Provide basic troubleshooting
and escalations to senior team members.
SharePoint, OneDrive). Assist in managing user mailboxes, calendaring, distribution
lists, and email flow issues. Basic troubleshooting and escalation to senior
team members. Support end-user computing environments.
processes. Contribute to hardware and lifecycle management activities,
including vendor coordination and asset tracking. Help maintain backup and
recovery processes for systems and storage.
maintenance of servers, virtual machines, and cloud services. Assist with
operating system installation, configuration, and patching for Windows and
Linux systems. Help monitor and maintain networking services within the virtual
stack. Perform routine system checks, updates, and performance monitoring.
Completes other duties as assigned.
REQUIREMENTS: Valid PA Driver’s Note: One Preferred qualifications: Understanding the evolving ecosystems in this Eagerness and willingness to learn is critical for this position. Ability to Duquesne
Minimum qualifications:
Bachelor’s Degree in Systems Engineering, Information Technology or a related
field from an accredited educational institution.
license in good standing.
and a half years of experience may be substituted for every required year of
education.
Systems and Storage Administration training or
certifications within 90 days of hire. ( Sys Admin training or certifications, Server/OS training or
certification, Virtualization training or certification, Cloud training or
certification, Project Management training or certification, Leadership
Management training or certification, etc.)
Alternatively,
the successful candidate may possess any equivalent combination of experience
and training, which provides the knowledge, skills and abilities required to
perform the essential job functions. This includes, but is not limited to, the
following:
Basic technical background at the systems/server/storage layer of
the IT stack (and adjacent layers) is administer and manage the
infrastructure/systems in this complex space.
space, from virtualization to cloud to new storage paradigms, is also critical
as our systems/services and broad customer requirements continue to evolve over
time.
establish and maintain effective working relationships with the University
Community.
Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University. The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community.
APPLICATION
INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.
University was founded in 1878 by its sponsoring religious community, the
Congregation of the Holy Spirit. Duquesne University is Catholic in
mission and ecumenical in spirit. Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.
