Job Description

Dempsey Uniform is hiring a Junior Systems Administrator to support and maintain our IT environment. This role is a strong fit for someone who enjoys troubleshooting, supporting end users, and building hands-on experience across systems, infrastructure, and daily operations.

You’ll work across office, production, and remote environments while gaining exposure to systems administration, cloud tools, networking, and device management. As part of a service-focused IT team, you’ll contribute to continuous improvement and use tools—including AI—where they meaningfully improve efficiency and the employee experience.

What you’ll do

• Provide coverage and support across core systems and network functions, ensuring continuity when senior team members are unavailable.
• Support and maintain core IT infrastructure, including Windows Server environments (Active Directory, Group Policy, DNS, DHCP), virtualization platforms (VMware or Hyper-V), and cloud services such as Microsoft 365 and Azure.
• Perform routine system administration tasks, including patching, updates, system monitoring, backup oversight, and participation in disaster recovery processes.
• Maintain and document network and hardware environments, including switches, routers, firewalls, wireless access points, and asset lifecycle tracking.
• Provide day-to-day technical support across office, production, and remote environments, including ticket management, troubleshooting hardware and software issues, and resolving connectivity and device-related problems.
• Set up and deploy user workstations and devices, and support onboarding and offboarding processes, including account provisioning and equipment management.
• Communicate effectively with end users, escalate complex issues as needed, and contribute to internal documentation and knowledge base resources.
• Identify opportunities to improve IT operations through automation and responsible use of AI tools, while following company guidelines and security best practices.

What you’ll bring