PURPOSE OF JOB: Ohio County Healthcare exists to help make a difference by caring, serving and educating

individuals relative to their specific health needs. Through these actions the general health of Ohio County and

surrounding areas will improve.

WORKING ENVIRONMENT: Usual working space is a well ventilated area. Requires standing, walking, turning,

bending, stooping, and lifting patients. Fine and gross motor skills. Environment may be stressful at times,

therefore ability to work under stressful conditions is necessary.

ESSENTIAL JOB FUNCTIONS:

1. Provide advanced troubleshooting on all systems within organization including workstations, servers,

network equipment, and supported applications.

2. Assist with support of Windows Servers including Active Directory and Group Policies, Office 365

tenant administration, and a VMWare environment including the upgrading of systems, remediation of

issues, and planning of changes.

3. Utilize help desk to identify problems and assist with open requests based on queue and addressing

any problems impacting patient care quickly and completely.

4. Ensure backups are consistently maintained and audited for disaster recovery needs, as well as

monitor and configure any virus protection software.

5. Provide quality service to everyone in organization with excellent verbal and written communication

skills with a positive attitude.

6. Be willing to help as needed within department on different projects and tasks to best serve the

organization.

QUALIFICATIONS:

1. EDUCATION: High school diploma or GED preferred

2. EXPERIENCE:

A. PREFERRED: At least 1-3 years experience preferred