Job Description

Supply Chain | Copenhagen | Full Time | Permanent | Reporting to: Team lead Customer Operations

We are Dr. Oetker. Since our beginnings, we have been breaking new ground. With pizza, cake, and desserts at the core of our business, as well as digital platforms and services – we create the "Taste of Home" for millions around the world with you.

Are you ready for a new challenge? Then take your next step.

The (Junior) Supply chain Coordinator ensure a high and reliable service level across the Nordc & Baltic countries by balancing customer satisfaction, cost efficiency and effective Supply Chain processes. The role also contributes to continuous improvement and long-term business performance through close collaboration with internal and external stakeholders:

YOUR RESPONSIBILITIES

• Manage the day-to-day customer order process, including order entry, invoicing and EDI monitoring, and ensure timely resolution of operational issues in close coordination with customers, warehouses and relevant internal and external stakeholders.
• Partner closely with Sales and provide relevant Supply Chain input to customer meetings.
• Contribute supply chain perspectives to regular Sales & Operations Planning meetings and constructively challenge assumptions when required.
• Coordinate supply chain activities related to product launches, changes, and delistings.
• Maintain accurate customer master data and pricing information in SAP and identify opportunities to continuously improve master data quality.
• Monitor relevant KPIs, prepare performance reports, and contribute to achieving agreed performance targets.
• Create and update working instructions, process descriptions, and standard operating procedures etc.
• Review and approve invoices from logistics partners and suppliers in accordance with internal processes.
• Ensure product traceability and support the logistical aspects of crisis and incident management.
• Support overall team performance by ensuring flexibility and continuity across responsibilities within the Customer Operations team.
• Participate in supply chain initiatives and projects.

WHAT YOU BRING

• A relevant education in Supply Chain Management, Logistics, Business Administration, International Business, or a comparable field.
• Experience in supply chain, logistics, customer operations, customer service or similar areas.
• Strong commercial understanding and an interest in balancing customer service, costs, and process efficiency.
• Good Microsoft Excel skills, including experience with filters, lookups, pivot tables, and basic data analysis.
• Digital curiosity and openness to new technologies and ways of working.
• Collaborative mindset and strong team orientation.
• Experience with SAP SD, EDI processes, or another ERP system is an advantage.
• Fluent in English, additional Nordic language skills are considered an advantage.

LOCATION

• Office based role in Copenhagen/ Denmark
• Hybrid working wodel with up to 2 days working from home per week

We look forward to your online application. Just click the "Apply now" button, and you're good to go. Still have questions? Then please feel free to reach out to us directly.

Dr. Oetker is an equal opportunities employer. We continuously work to shape and live in a corporate culture where everyone feels welcome. At Dr. Oetker, your personality and qualifications are what count. Not gender, nationality, ethnic or social background, religion, disability, age or sexual orientation, and identity.

Dr. Oetker Danmark A/S

People & Culture Team