Online Education Services (OES) is a purpose-driven organisation dedicated to transforming lives through access to high-quality online education. We work alongside leading university partners, training institutes, and professional bodies across the globe to create innovative, student-centred learning experiences that truly make a difference.
As a proud member of the SEEK Group, we benefit from the global reach and expertise of a world-leading digital pioneer — while remaining a close-knit, values-led team at heart. Our vision is clear and ambitious: to be the world's most impactful enabler of education. Every person at OES plays a part in making that vision a reality.
This is a fast-paced, telephone-based role focused on the first stages of the prospective student journey. You will be responsible for engaging new enquiries quickly, having meaningful initial conversations with prospective students, and establishing whether they are ready and suitable to progress to a Student Recruitment Advisor.
Rather than managing the full recruitment journey through to enrolment, your role is to create a strong start. You will speak with prospective students to understand their interest, motivation, study goals and circumstances; complete initial qualification checks; identify potential barriers or risks; and ensure qualified prospects are prepared for a more detailed conversation with a Student Recruitment Advisor.
You will play an important role in ensuring our Recruitment Advisors spend their time speaking with engaged, well-qualified prospective students while ensuring every new enquiry receives a responsive, professional and supportive first experience with OES.
This is an excellent opportunity for someone looking to develop a career in student recruitment, consultative sales or higher education, with the opportunity to build the skills and experience required to progress into a Student Recruitment Advisor role.
Performance in this role will be measured through a combination of activity, responsiveness, qualification quality and progression KPIs, including:
You will report directly to the Student Recruitment Manager / Sales Manager and work closely with a talented, collaborative team of Student Recruitment Advisors. You will work closely together to ensure qualified prospective students move smoothly from their initial enquiry into a more detailed recruitment conversation.
We are looking for someone who is confident speaking with people, naturally curious, highly organised and motivated to develop a career in student recruitment and sales.
This is a junior position, so extensive sales experience is not essential. More important is the ability to communicate confidently, ask good questions, listen carefully and learn quickly.
To be successful in this role, you will need:
You are naturally confident speaking with people and enjoy understanding what motivates them. You are comfortable starting conversations, asking questions and listening carefully rather than simply delivering information.
You understand that a great first conversation can shape someone's entire experience with an organisation. You communicate professionally and positively, making prospective students feel listened to while ensuring the information gathered is accurate and useful.
You are organised and comfortable working at pace. You can manage a high volume of activity without losing attention to detail and understand the importance of accurate CRM notes, clear follow-ups and reliable handovers.
You are also commercially minded and motivated by targets. You understand that the purpose of qualification is not simply to complete a checklist, but to identify genuine prospective students and help them take the appropriate next step.
You welcome feedback and coaching and are motivated to develop your skills. You see this role as an opportunity to build strong foundations in consultative sales and student recruitment, with the ambition to take on greater responsibility as your experience develops.
Most importantly, you value teamwork. You understand that your success is closely connected to the success of the Student Recruitment Advisors you support and take pride in providing them with high-quality, well-prepared opportunities.
If you are a driven, people-focused sales professional looking for a role where your work has genuine purpose, we would love to hear from you.
Please submit your CV along with a short note about your sales experience and what excites you about joining OES. We are an inclusive employer and warmly welcome applications from individuals of all backgrounds and experiences.
Online Education Services (OES) was established to challenge and advance the online education industry, providing a new student-centric approach to adult education. Through partnerships with highly regarded Australian education providers, OES provides the expertise to create engaging online learning experiences for students who are not catered for by traditional campus-based offerings. In 2018, OES expanded its services and opened its first office in London, United Kingdom.
Guided by the analysis of student data, OES continues to innovate the online education experience with its dedicated specialist services in online course design, student support and administration.
For four years running (2014/15/16/17), OES has been named a Best Employer by Aon Hewitt. In 2017, OES was awarded the prestigious 2017 ‘Best of the Best’ award, having excelled at delivering an exceptionally positive workplace experience for employees. In 2015 OES topped the BRW Fast Starters list. The BRW Fast Starters list ranks Australia’s fastest growing, public and private, small and medium start-up businesses.
