Job Description

Junior Service Administrator/Controller

Warrington

We are a leading provider of plant hire services across the UK. With decades of experience in the industry, we offer an extensive fleet of modern, well-maintained equipment ranging from excavators to dump trucks, all backed by a commitment to safety, reliability, and exceptional customer service. We work closely with clients in construction, civil engineering, and infrastructure, ensuring they have the right tools to get the job done efficiently.

The successful candidate will be responsible for logging machine breakdowns, allocating engineers and following up on the repairs.

Key Responsibilities

• Logging breakdowns on the system.

• Allocating engineers to breakdowns.

• Following up on status/completion of repairs.

• Answering incoming calls with breakdown requests.

• Liaising with stakeholders via email and telephone.

Skills & Experience Required

Essential

• Strong organisational and administrative skills

• Good IT skills (training provided).

• Ability to work in a high-pressure environment managing multiple priorities

• Strong communication skills and attention to detail

• Experience with Microsoft Office suite (Outlook/Excel/Word)

Desirable

• Previous experience in a similar position.

• Ability to multitask and prioritise workload.

Why Join Flannery

• Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience.

• Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work-life balance.

• Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career.

• Employee Assistance Program: Access to free, confidential support services for personal and work-related issues.

• Environmental and Safety Commitment: Join a company that prioritises safety and sustainability, ensuring a safe and eco-friendly working environment.

• Modern Equipment: Work with the best and latest plant and machinery in the industry.

• Team-Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution.

• Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs.

At Flannery Plant Hire, we value diversity and are an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, age, marital status, or disability.