Job Description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

Why you’ll love this role as a Junior Security Engineer at Civica

This is a great opportunity to build your career in cyber security while gaining hands-on experience across a broad range of security technologies and real-world challenges. Working closely with the Staff Security Engineer, you’ll help protect Civica’s digital and physical assets across the UK, India, Australia and Singapore.

You’ll have the opportunity to:

• Investigate and respond to escalated security incidents, helping identify root causes and drive resolution.
• Work hands-on with technologies including SIEM, DLP, antivirus/antimalware and XDR solutions.
• Support the remediation of security threats and vulnerabilities identified through the SOC, threat intelligence, vulnerability scanning and penetration testing.
• Help manage remediation plans and track vulnerabilities through to resolution.
• Create regular security reports and provide meaningful security insights to management.
• Collaborate with IT and business teams to strengthen the security of systems, infrastructure and data.
• Support major security incidents outside normal working hours when required.
• Work within established change-control and documentation standards.
• Engage with colleagues and customers across the wider Civica organisation.
• Share knowledge with fellow team members and contribute to developing security capability across the team.
• Support the development and implementation of security policies, procedures and standards.

Why it stands out: You’ll gain exposure to both operational security and vulnerability management while working across a global environment, making this an excellent opportunity for someone looking to grow their technical cyber security career

Requirements

Essential competencies

• Minimum 5 to 8 years’ experience working in IT and currently working in a security-based role.
• Excellent problem-solving skills and the ability to “think outside the box” under pressure
• Excellent customer facing and organisational skills and a desire to deliver correctly first time.
• Knowledge and understanding of designing and implementing security in an enterprise environment.
• Good Team worker with excellent communication skills
• Knowledge of investigating issues using SIEM tools and other security logging services
• Experience of working in or with a Security Operations Centre and managing security issues and incidents.
• Experience with Microsoft Sentinel, Defender, use of playbooks, automation skills
• Managing Vulnerability management tools.
• Securing and providing technical governance around the use of AI within a corporate environment
• Cloud platforms (i.e., Azure / AWS) · Virtualization principles & technologies · Common Networking principles
• Security principles and operations
• Firewall, IDS/IPS configuration
• Email and Web filtering services and configuration
• Security Incident Response and Handling techniques
• Log management and filtering solutions
• Windows Server based systems including Active Directory, DNS, DHCP, IIS, NPS, RDS, DFS, Hyper-V
• Conducting security research and staying current with the latest security trends, threats, and technologies.

Preferred skills

• Vendor certified qualifications for administrating Cloud environments, Operating Systems, Storage Devices and mainstream software products
• Exposure and working knowledge supporting LANs/WLANs
• Knowledge of Distributed Systems (in both low and high latency environments)
• Knowledge of Linux / Unix, VMware, HyperV
• Experience working in a DevOps environment

Qualifications

• CISSP/CCSP/SSCP/CEH/CompTIA Security+ accreditation or equivalent practical experience.
• Qualifications in Azure/AWS or other cloud environments or equivalent practical experience.
• ITIL qualifications or equivalent practical experience.

Benefits

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work–life balance based on individual needs.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.