Function: Endpoint Security / Incident Response
Level: Junior
We are looking for a Junior Endpoint Security Analyst to join our cybersecurity operations and support the day-to-day protection of company endpoints. This is a strong opportunity for someone who wants to build hands-on experience in incident response, endpoint protection, and security operations while working closely with senior cybersecurity leadership.
What we offer
• A hands-on learning environment.
• Exposure to real-world security operations and investigation workflows.
• Growth opportunity within cybersecurity.
What you will do / Responsibilities
• Monitor, triage, and respond to endpoint security alerts and incidents escalated by the SOC.
• Support the daily operational management of cybersecurity tools and help maintain endpoint security visibility.
• Open, update, track, and close tickets related to security incidents and endpoint issues.
• Investigate suspicious endpoint activity such as malware alerts, phishing-related activity, unauthorized tools, and abnormal behaviour.
• Review, analyse, and respond to suspicious emails and phishing reports, helping to identify malicious content, advise users, and support the containment of email-based threats.
• Assist with containment and remediation actions on affected endpoints, with support from senior team members when required.
• Document findings clearly, maintain case notes, and ensure incidents are properly recorded for audit and follow-up.
• Work with IT infrastructure teams to help resolve endpoint-related security issues efficiently.
• Contribute to improving day-to-day security operations, processes, and response quality.
What we are looking for / Requirements
• A junior profile with an interest in cybersecurity, endpoint protection, and operational security work.
• Basic understanding of incident response, alert triage, and common security threats affecting endpoints.
• Basic ability to assess suspicious emails, recognise phishing indicators, and communicate clearly with users when handling reported email threats.
• Basic understanding of computer networking concepts, including TCP/IP, DNS, DHCP, ports, and network fundamentals relevant to security investigations.
• Good organizational skills and the ability to manage several open tickets or incidents at the same time.
• Comfort working with technical tools, structured procedures, and documented workflows.
• Clear written communication and the ability to escalate issues when appropriate.
• A proactive attitude, willingness to learn, and a calm approach under pressure.
• Background in cybersecurity, IT, systems administration, technical support, or a related area is an advantage.
Nice to have
• Exposure to EDR/XDR tools such as Microsoft Defender, Palo Alto Cortex XDR, CrowdStrike, or SentinelOne.
• Exposure to SOC operations, SIEM workflows, or security monitoring platforms.
• Exposure to email security analysis, phishing triage, or secure mail gateways is an advantage.
• Basic knowledge of Windows administration, Active Directory, Microsoft 365, or endpoint management tools.
• Awareness of phishing, malware analysis basics, and common attacker techniques.
• Basic scripting knowledge in PowerShell or Python.
Equal opportunity
We are an equal opportunity employer and value diverse backgrounds and experiences.

Pestana Hotel Group is more than a hospitality brand – it’s the fulfilment of a dream from a visionary entrepreneur.
Born in 1972, on the breathtaking island of Madeira, it began as a dream of Mr. Dionísio Pestana, who envisioned a place where travellers could experience the soul of Portugal. Over decades, alongside his son, that vision expanded beyond borders, weaving Portuguese heritage into world-class hospitality.
Today, with more than 100 Hotels and 12.500 rooms, spanning three continents, Pestana Hotel Group welcomes guests to extraordinary destinations, from historic palaces, and beachfront retreats, to cosmopolitan cities. More than just a stay, it offers “the time of your life,” creating memories that linger long after checkout.
The group’s four distinctive sub-brands – Pestana Hotels & Resorts, Pousadas de Portugal, Pestana CR7 Lifestyle Hotels, and Pestana Collection Hotels – cater to every traveler’s desire, whether seeking timeless elegance, modern luxury, or immersive cultural experiences. Beyond hotels, Pestana Hotel Group also curates exceptional leisure moments through its golf courses, casinos, vacation clubs, and real estate ventures.
With more than 5,000 coworkers from over 60 different nationalities, Pestana Hotel Group receives its more than 3.5 million guests annually with one purpose: make every stay a moment to be remembered.
Discover more at: http://www.pestana.com