Job Description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistic

Key Responsibilities

1.Security Support

• Hands-on management of various Cybersecurity events.
• Assisting in the implementation of security measures and various cybersecurity tasks.
• Conducting and assisting in routine security audits and vulnerability assessments.
• Providing general Cybersecurity assistance and support to users.
• Collaborate with multiple technical and nontechnical teams and partners worldwide.
• Provide guidance on security challenges raised by internal users and collaborators.
• Collaborating with senior leadership on certain security-related decisions.
• Assist with the definition and maintenance of various IT and cybersecurity processes, documentation, standard operating procedures, playbooks and others.
• Assist in evaluating new technologies.
• Actively participate in incident response situations.
• Be part of the Emergency line “On-Call” schedule.

2.Threat Intelligence & Detection

• Monitor threat intelligence platforms and industry reports to identify emerging risks.
• Participate in detection and mitigation proposals.
• Contribute to internal threat detection by flagging suspicious situations.
• Share relevant findings with team & manager.
• Stay current with emerging threats and trends in cybersecurity.

3.Collaboration in Cybersecurity Projects

• Participate in cross-functional security initiatives.
• Support the development of strategic roadmaps for cybersecurity maturity.
• Assist in the implementation and maintenance of security tools and technologies.
• Support vulnerability assessments and remediation efforts across IT assets.
• Collaborate with physical security department.
• Work in labs to test and evaluate threats and security processes.

Powerskills :

• Multitasking – able to manage multiple priorities and tasks efficiently without compromising quality.
• Orgaized – structured in planning, scheduling, and maintaining clear workflows.
• Proactive – anticipates issues and takes initiative to address them before they escalate.
• Holistic approach – combines human and technical perspectives to deliver comprehensive solutions.
• Human-centric - protect without degrading users experience.
• Analytical and problem-solving skills – skilled at diagnosing complex issues and implementing effective resolutions.
• Adaptability – open to learning new tools, technologies, and approaches.
• Team-oriented mindset – comfortable to plan and cooperate across multiple teams in the organization.
• Attention to detail – meticulous in monitoring systems and documenting findings.
• Integrity and discretion – trustworthy in handling sensitive information.

Qualifications :

• 3+ years of experience in IT support (level 2-3 minimum).
• Recognized Certification in cybersecurity, information technology, or a related field.
• Good understanding of cybersecurity principles, and overall technologies.
• Excellent communication and collaboration skills.
• Ability to work independently and contribute to team-based projects.
• Bilingual | Very comfortable in both French and English (spoken and written)

Preferred Skills:

• Good knowledge of the Microsoft 365 suite, Entra, Intune and Active Directory(certification is a plus).
• Good knowledge of networking (certification is a plus).
• Good knowledge of operating systems (Windows, Linux, macOS) and system hardening practices.
• Familiarity with security tools such as antivirus software, firewalls, and SIEM platforms.
• Experience with cloud platforms (e.g., AWS, Azure).
• Understanding of cybersecurity frameworks and standards (e.g., NIST, ISO 27001).
• Knowledge of scripting or automation tools (Python, PowerShell, etc.) is a plus.

Why Join Us?

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

• On-site gym with a personal trainer

• Employer-provided lunch of your choice

• Comprehensive group insurance

• Group RRSP plan

• Care & Well‑Being Activities

• Partial reimbursement for public transportation

• Employee Assistance Program

…and much more.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.