Job Description

About Us:

Welcome to EastWest BPO, where we've been experiencing phenomenal growth since 2009 and we're thrilled to share our excitement for what's to come! We've expanded from a single location to four, including two domestic offices in Ortigas Pasig and San Fernando, Pampanga, as well as two international offices in Virginia and Atlantic City and we've earned over 50 loyal clients across multiple industries And the best part? All of this growth has come from client referrals and word-of-mouth recommendations alone, without any need for marketing or advertising. We value career growth and have seen many of our employees climb the ranks.

Discover exciting possibilities that await you at EastWest BPO! Join the #EastWestBPOfamily!
View more open positions: https://www.eastwestbpo.com/jobs

-------JOB CODE: AD1-FCBK

The Junior Sales Development Representative will be responsible for identifying and qualifying potential clients, developing relationships with prospects, and assisting in setting up sales calls/demos for the Senior Sales Executives to close. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for helping customers.

Qualifications:

• A Bachelor's degree (or equivalent) is preferred.
• Experience in working with various BPO companies is required.
• Experience in customer/client support is a plus.
• A proven track record of at least 2 years of experience in a BPO sales position or a related field is required.
• Communication: Strong writing and interpersonal communication skills are essential.
• A working knowledge of the sales process and various CRM software is necessary.
• Proficiency in Microsoft Office and other common office software tools is expected.
• The ability to flourish with minimal guidance, be proactive, and handle uncertainty is important.

Requirements:

• Remote | Philippine-wide
• Full-time Graveyard Shift
• 5 days a week, 2 days off, rdot when needed
• Salary for this position will depend on the candidate's level of qualifications and experience.
• For permanent position.
• Not presently employed by another company.

Responsibilities:

• Identify and qualify senior business leaders as potential clients through outbound calls, emails, social media, and other methods.
• Collaborate with Senior Sales Executives to close deals with clients.
• Maintain accurate records of customer interactions.
• Maintain the client database to ensure the Senior Sales Executive team can access current information on all leads.
• Manage multiple projects simultaneously while meeting deadlines.
• Provide feedback to the sales team on client trends and needs.
• Monitor client accounts to ensure satisfaction.

Disclaimer:

• This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the company. Management reserves the right to modify, add, or remove duties as necessary.