Junior Account Manager Role
Purpose of the role:
The role will be a mix of sales account management and day to day administration. Working closely with International Travel accounts you will drive business within the platform to a higher standard. Primarily focusing on content levels and deal management. Successful applicants will be self-starting and resilient.
Main responsibilities and duties:
Manage a portfolio of International Travel Accounts.
Research and build International Travel deals.
Deal Management including
Tracking Live Deals
Price and Availability monitoring
Booking Calendar Management
Copy Feedback
Deal extensions
Discounts
Provide support with new business accounts and ad hoc marketing campaigns.
Provide feedback on data including booking and visitor trends.
Work with the analysts on email orders, email campaigns, site orders plus App & Web pushes.
Follow industry and competitor trends to ensure our platforms are relevant and in-line with the market.
Work alongside Customer Services to provide account level support for escalated customer complaints or challenges.
Monitor deal refunds and work with accounts to bring these in line with company policy.
Work with finance to provide invoicing for all marketing campaigns.
Technical Skills required:
Degree Level desirable but A-Level is fine.
Computer literate Good knowledge of Excel.
Travel experience desirable
Soft Skills required:
Ability to prioritise workload.
Ability to work under pressure to meet short deadlines.
Good at managing objection handling skills, with the ability to anticipate queries and objections.
Ability to negotiate on commission structures.
Not shy of hard work!
Career progression:
e.g. Junior AccounManager Senior t Account Manager Team Leader
Welcome to The Legends Agency!
We are a premier Employer of Record (EOR) partner dedicated to helping global businesses build and manage exceptional teams in South Africa.
Our comprehensive, full-service solutions empower organizations to navigate the complexities of local employment while ensuring compliance, efficiency, and cost-effectiveness.
At The Legends Agency, we specialize in connecting international companies with top talent in South Africa, streamlining the hiring process, and managing payroll, compliance, and benefits seamlessly.
Our commitment to excellence ensures that our clients can focus on their core business while we handle the intricacies of workforce management.
Whether you’re looking to expand your team or establish a presence in the region, we provide tailored solutions that meet your unique needs. Let us help you create a legendary team that drives success and innovation.
We can save you money on salaries and social premiums and provide you with skilled English-speaking talent.
Explore more about our services at www.the-legends-agency.com or Mail us for details anthony.kettle@the-legends-agency.com.
