Job Description

UA, Lviv

Hybrid work for Lviv region candidates.

Nestle Business Solutions (NBS) is a global team delivering smart, efficient solutions that keep Nestle running worldwide. We combine technology and collaboration to simplify processes and create real business value.

Discover more about us and explore career opportunities - About us

Are you ready to join a multinational company and a dynamic team?

We’re excited to offer an opportunity for Junior Role Coordinator in Lviv to join our NBS.

You are:

• Experienced in Customer Support Activities; SAP acknowledgement will be an advantage;
• A professional with understanding of Project Management;
• Quick learner and adaptable to uncertain situations;
• A great communicator and a team player;
• Confident in English on at least Intermediate level

With you we will:

• Provide technical assistance and support for incoming queries and issues related to SAP accesses;
• Respond to queries either in person, over MS Teams. Respond to email messages for customers seeking help. Walk customer through problem-solving process. Follow up with customers to ensure issue has been resolved.
• Determine the nature of the problem, run reports to determine malfunctions that continue to occur.
• Check potential conflicts for SAP accesses

Let’s Talk Benefits:

• Competitive package: annual salary review and annual bonus, 28 paid vacation days, paid sick leave, medical insurance, IT Club discounts
• Work arrangements:hybrid in Lviv region or fully remote across Ukraine, official employment, standard schedule 9:00–18:00 with a flexible lunch break, company-provided equipment
• Corporate culture: international environment, diverse and inclusive teams, strong internal communities, knowledge sharing.
• Well-being: mental health support program
• Grow with us: onboarding & mentorship from day one (buddy program for newcomers), professional development opportunities
• Stay active: support for sports and wellness activities
• We care: socially responsible company values: Наші історії - покращуємо якість життя, сприяємо здоровому майбутньому

Nestle Business Solutions Lviv is where innovation meets opportunity. Join us and help create value for Nestle and for millions of consumers worldwide.

Your Journey with Us:

CV review - Interview with Recruiter - Interview with Hiring Manager - ( Test Task if needed - ) Job offer - Welcome aboard!

P.S. Thank you for submitting your resume and application! Every application is carefully reviewed, and we contact candidates whose experience most closely aligns with the requirements of the role. If you do not hear from us right away, please know that your profile will remain in our talent pool, and we will reach out when a suitable opportunity becomes available.

Best regards,

Talent Acquisition team!