Job Description

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world.

Our values

Here at Townhouse, we live by our three core values;

-Details matter

-Passionate in everything we do

-Nice people

Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kind-hearted people to join our mission to revolutionise the industry.

ABOUT THE ROLE

As a Junior Recruiter, you'll play a key role in keeping our salons fully staffed by driving candidates efficiently through the hiring funnel. This is initially a 3 month Fixed Term contract with potential to extend. You'll be responsible for hitting weekly hours targets, during our peak season, keeping vacancy rates low and making sure every candidate has a great experience from application to first day.

This is a fantastic opportunity to build your recruitment career in a fast-paced, high-volume environment, where you'll get hands-on experience with candidate engagement and hitting real, measurable hiring targets that directly impact the business.

KEY RESPONSIBILITIES

• Hit weekly targets for hours and booked skills assessments to keep vacancy rates low across your salon patch
• Screen applications and conduct initial candidate calls to assess suitability
• Book candidates in for skills assessments and trials, coordinating diaries with salon teams
• Deliver timely, constructive feedback to candidates at every stage of the process
• Proactively chase and re-engage candidates to keep them moving through the pipeline and minimise drop-off
• Act as the main point of contact for candidates, delivering a warm, professional and engaging experience throughout
• Keep candidate records accurate and up to date in the ATS, tracking progress against targets
• Support with pre-employment checks, document retrieval and onboarding tasks to get new hires ready to start

ABOUT YOU

• Experience in a recruitment, resourcing or scheduling/coordination role (agency or in-house)
• Comfortable working towards weekly targets and KPIs in a fast-paced environment
• Confident picking up the phone, screening and engaging candidates
• Highly organised with strong attention to detail and able to juggle multiple candidates/diaries at once
• Proactive, resilient and motivated by hitting numbers
• Excellent communication skills with a genuine, candidate-focused approach
• Experience using an ATS or scheduling system

LOCATION

This is a full-time, 3-month Fixed Term Contract role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements.

EMPLOYEE BENEFITS

Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high.

Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering.

Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days.

Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles!

Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks.

Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs.

Shopping discounts – Save money with a wide range of discounts on top brands.

Refer a friend scheme – Receive a reward when someone you refer is successfully hired.

EQUAL OPPORTUNITIES

We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.