Job Description

Junior Project Manager (market research)

Department: Operations Office

Employment Type: Permanent - Full Time

Location: Taipei

Reporting To: Mark Alvarez

As part of a multi-disciplinary team, we are looking for a Junior Project Manager to support the end-to-end delivery of research and activation projects, from initial set-up documentation to client-ready deliverables. The role combines project coordination, execution ownership, and hands-on operational support, ensuring projects are delivered on time, to quality standards, and in line with client expectations.

The Junior Project Manager works closely with consultants, researchers, recruiters, and internal project service teams, acting as a key coordination point throughout the project lifecycle. The role involves both planning and hands-on execution, particularly for qualitative research projects such as FGDs and online communities.

Key Responsibilities

Project Management & Execution

• Independently manage low to medium-complexity projects, understanding project objectives and translating them into efficient execution plans.
• Take accountability for the timely and accurate implementation of research and activation projects, following defined methodologies and scopes.
• Act as a key contact point for internal project service teams and external partners (e.g. recruiters, moderators, freelancers).
• Develop a strong understanding of project specifications (background, objectives, approach) and challenge or clarify requirements with the consultant team where needed.
• Communicate effectively with key stakeholders and provide regular progress updates.
• Collaborate with consultants to improve the research experience for participants and resolve execution issues.
• Proactively identify potential risks, issues, or execution challenges, and escalate them in a timely manner to the Project Manager, with proposed mitigation options where appropriate.
• Run final quality checks on online implementations to ensure a smooth participant experience.
• Support basic budget tracking and cost control.
• Maintain accurate project documentation and databases.

Project Operations & Administrative Support

• Support project setup and coordination, including aligning recruiters, researchers, consultants, and internal stakeholders.
• Prepare and maintain tracking sheets and respondent databases, ensuring eligibility, quota accuracy, and data completeness.
• Assist with fieldwork preparation and execution for FGDs and online communities, including documentation, participant profiles, incentives, logistics, and on-site support.
• Support online community operations, including communication setup and progress coordination.
• Handle post-project wrap-up and financial administration, including data key-in, database clean-up, incentive payouts, execution fee support, reimbursement documentation, and project archiving.
• Ensure accurate record-keeping for finance, compliance, and reporting purposes.

Skills, Knowledge & Expertise

• Bachelor’s degree (e.g. Marketing, Languages, Mathematics, Social Sciences, or a related field).
• 1–3 years of experience in project management, project coordination, or research operations.
• Fresh graduates are welcome with strong organizational skills and a proactive mindset.
• Ability to understand research goals and business impact before execution.
• Strong communication and coordination skills across multiple stakeholders.
• Good judgment to anticipate potential risks or issues, and the confidence to raise them early and suggest practical mitigation ideas.
• Detail-oriented, reliable, and comfortable with both planning and hands-on execution.
• Able to manage multiple tasks, meet deadlines, and perform effectively in fast-paced or on-site research environments.