Job Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

We are looking for a Junior Project Coordinator who is detail-oriented, highly organized, and eager to learn to join a program providing Managed Services in the Contact Center domain.

In this role, you will work closely with Project Managers and the Program Manager, supporting project and service coordination, reporting, documentation, and communication across teams and stakeholders.

This is a great opportunity to gain hands-on experience in an international environment, develop your project and service management skills, and grow into more advanced roles within the program and the company.

Responsibilities:

• Coordination of project and services management activities, resources, and budget control
• Develop and maintain project and services documentation, invoices, plans, and reports
• Creation of managerial presentations and reports in MS PowerPoint
• Act as the point of contact and communicate program portfolio status to all participants, plan and arrange meetings, minutes keeping, and follow-ups
• Cooperating with customers, vendors, and other departments to effectively resolve program needs
• Coordinating the allocation of resources, including personnel, equipment, and materials, to ensure efficient project execution
• Problem Solving: Addressing issues that arise and working with the team to find solutions
• Organizing and facilitating meetings, including setting agendas, and documenting meeting minutes
• Identifying opportunities for internal process improvements and implementing best practices to enhance program/project/service efficiency
• Supporting in the team members onboarding / offboarding processes

Qualifications

• 1+ years of experience in Project coordination, Service management, or a similar role.
• Strong proficiency in Microsoft 365, including advanced MS PowerPoint and MS Excel skills (Pivot Tables, data analysis, reporting, etc.), as well as hands-on experience with SharePoint.
• Strong English proficiency (B2 or higher), with strong written and verbal communication skills.
• Excellent organizational, planning, analytical, and self-management skills, with strong attention to detail.
• Ability to manage multiple contects, work under pressure, and consistently meet tight deadlines.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a multicultural and international environment.
• Proactive, detail-oriented, and eager to learn.
• Bachelor’s or Master’s degree, preferably in Economics, Management, Business Administration, or a related field.

Additional Information

We offer:

• Culture of Relentless Performance join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture make the most of the flexibility that comes with remote work.
• Growth Mindset reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.