Job Description

Junior Partnerships Manager

Location: Remote

Job Type: Full Time 37.5 hours a week

Our Purpose: A Better Life for Everyone

Nourish is not simply a technology company; we are a digital partner for the social and health care sector rooted in human connections, with the person being supported at its core. We offer a range of co-produced software solutions tailored to the unique challenges of care, while still being flexible enough to meet the specific needs of each individual service we work with.

We are at an exciting stage of growth. While we are the market leader, we remain ambitious and dedicated to our mission. We continue to revolutionise the sector by investing in our platform and our incredible employees who make this impact possible.

Our Ecosystem

At Nourish, you will contribute to a sophisticated ecosystem that includes:

· Technology that impacts a million people every day: Our core products are used by over 425,000 carers to support 417,000+ individuals

· The Nourish Partnership Programme (NPP): A sector-leading programme that manages strategic integrations with third-party systems to ensure seamless data syncing and interoperability across the care journey.

Our Culture & Values

We look for people who align with the way we work. If you join us, you are joining a culture defined by:

· Making a Difference: We remember who we serve. We are passionate about making a meaningful, positive impact on the lives of carers and those we support

· Agility: We continuously refine and adapt. There is no room for complacency here; we are driven to constantly review and improve our products and processes.

· Collective Effort: We help each other out because we know that when one person wins, we all win. It's all hands on deck, everyone is in it together.

· Every Person Counts: We treat everyone as a very significant part of our community. We welcome people being their true and authentic selves and value the diverse perspectives they bring.

· Openness to Learning: We believe no question is a silly question and all insights are valuable. Mistakes are part of the improvement process; we dust ourselves off and begin again.

About the Role

The Junior Partnerships Manager will support the Partnerships Director in managing day to day partner relationships, taking ownership of smaller partner relationships, and ensuring all partner interactions are tracked accurately and consistently across systems. This role is a critical support layer and will help rebuild capacity within the team.

This is a brilliant opportunity for someone who wants real ownership from day one, sitting alongside the Director of Partnerships across the full partner base rather than watching from the sidelines. It will suit someone who is autonomous, precise and communicative, and who wants to build genuine partnership skills in a small, remote team where trust is earned quickly and support is always close at hand. Beyond the role itself, you would be helping to build the partnerships that let us make a real difference to the people who rely on social care every day.

Key Responsibilities

· Partner Relationship Management: Sit alongside all partner accounts with the Director of Partnerships, supporting relationship management across the full partner base. This role does not involve selling channel solutions; the focus is on relationship support, documentation, and process discipline, not deal origination or closing. Act as first point of contact for partner queries, escalating strategic or high value requests to the Director of Partnerships. Support onboarding and sourcing of new partners.

· Documentation & CRM Hygiene: Log every partner interaction (calls, requests, introductions, intelligence shared). Maintain clean, accurate HubSpot records. Support pipeline reporting by ensuring partner sourced and influenced deals are tagged and stage weighted correctly.

· Cross Team Collaboration: Work closely with the BDM function (large and strategic accounts) to ensure smooth handover of partner sourced leads. Support the Channel Sales BDM where partner and prospect pipelines intersect.

Requirements

· Experience: 1 to 3 years' experience in a partnerships, account management, or business development support role.

· CRM Systems: Comfortable working in CRM systems (HubSpot experience preferred).

· Communication: Strong written communication skills; this role requires precise, consistent documentation.

· Attention to Detail: High attention to detail and process discipline, particularly around sensitive partner requests.

· Judgement: Able to recognise when to escalate rather than act independently.

Nourish Benefits

· Annual Leave: 25 days basic + Public Holidays + an extra day for your Birthday.

· Service-Related Leave: 1 extra day for each completed year of service (up to 5 additional days).

· Health & Wellbeing: Private Medical Insurance (including a personal health fund), Health & Wellbeing platform with 24/7 GP access, and an Employee Assistance Programme (EAP).

· Family & Security: Enhanced Maternity Leave, Group Life Assurance, and Pension Contribution.

· Growth & Connection: Regular career reviews, Referral Bonus schemes, and social events throughout the year.

All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check, references, and receipt of appropriate Right to Work documents.

Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities, and styles.