Your responsibilities:

• Supporting the management of defects throughout their lifecycle — from identification and classification through to resolution and closure​
• Reviewing for completeness and quality — ensuring expected/actual results, screenshots and steps to reproduce are properly documented​
• Checking for duplicate defects and ensuring correct severity and priority classification​
• Supporting daily defect resolution calls by preparing defect lists and tracking action items​
• Monitoring defect status and following up with assignees to ensure timely resolution​
• Collecting and consolidating defect metrics for regular status reporting​
• Ensuring correct linkage between defects and test cases for traceability​
• Coordinating between the parties involved in defect resolution​
• Participating in Agile ceremonies and understanding how defects feed into sprint backlogs

The knowledge I own:

Must-haves:​

• Analytical mindset and attention to detail​
• Good communication skills and willingness to work in international, distributed teams​
• First experience with defect/issue tracking tools (e.g. ALM, Jira or ServiceNow) is a plus​
• Understanding of software development and testing lifecycles​
• Good command of written and spoken English

Nice-to-haves:​

• ISTQB Foundation Level certification​
• Initial experience with ITSM processes (Incident Management)​
• First exposure to ERP systems or integrated application landscapes​
• ITIL v4 Foundation: Incident Management and basic Problem Management awareness

The offer that would convince me:

• In our international team you can work with our colleagues from all over the world
• We develop our own product and focus on high-quality, stable solutions
• We are committed to build up teams where trust and honest communication are essentials to our daily work
• Regular salary increase, we follow the inflation and reward loyalty
• Continuous learning opportunities though our own e-learning platform and internal teams
• Flexible working hours with home office possibility

Online application:

Please use our online application and attach your English resume.

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