Job Description

Role: Junior Network Engineer

Reports to: Hosting & Network Infrastructure Manager

Location: Darlington, based in the office 3 days a week

Hours: 39 hours per week

Salary: £26,538.49 - £30,000, depending on experience

We're looking for a Junior Network Engineer to join our Infrastructure team. This is an excellent opportunity for someone with a passion for networking and IT infrastructure who is looking to build their technical skills in a hands-on environment. Working alongside experienced engineers, you'll support the day-to-day operation of our network, helping to maintain critical business services while developing your knowledge of enterprise networking technologies.

What’s in it for you?

• Fantastic company discounts: Up to 80% off our stylish kitchen ranges and products
• Access to Retail Trust
• Flexible holidays: Buy up to five extra days with our holiday purchase scheme
• Wellbeing support: Access to our virtual GP service and employee assistance platform 24/7
• Lifestyle perks: Cycle to work scheme and savings on hundreds of top brands via our benefits app
• A collaborative culture built on care, inclusion, and continuous improvement

What you’ll be doing:

• Supporting and maintaining the organisation's core network infrastructure.
• Assisting with network maintenance, upgrades, and project activities.
• Supporting the corporate network, including firewalls, switches, and wireless technologies.
• Investigating and resolving network tickets escalated from the Desktop Support team.
• Monitoring network performance and alerting systems, escalating issues where appropriate.
• Assisting with firmware updates, hardware upgrades, and hardware replacements.
• Supporting disaster recovery testing and maintaining network documentation.
• Contributing to continuous improvement initiatives across the network team.
• Developing technical knowledge and skills through hands-on experience and collaboration with senior engineers.

Who we’re looking for:

• A genuine interest in networking and IT infrastructure.
• Strong problem-solving skills and a willingness to learn.
• Good communication skills and the confidence to work with colleagues across the business.
• Organised and able to manage workloads effectively.
• Experience of IT support environments and networking equipment would be advantageous.
• Exposure to Cisco networking technologies would be beneficial.
• Ability to follow processes and produce clear documentation.
• A positive, proactive approach and a desire to build a career in network engineering.
• Full driving licence required due to occasional travel to other business locations when required.

Why choose Magnet?

At Magnet, we bring over 100 years of heritage, but our focus is firmly on the future.

As the UK’s leading kitchen specialist, our success is driven by the expertise, insight and innovation of our people.

We’re in the middle of an exciting transformation, with a real opportunity to shape how we work, grow and deliver for our customers. We’re always open to fresh thinking and new perspectives, so even if your experience doesn’t perfectly match, we’d still love to hear from you.

We’re committed to building a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.

#Magnet #LiDNI