Financial Lines Claims Specialist Opportunities

Junior | Mid-Level | Senior Positions Available

Exciting Opportunities with a Global Insurance Leader

We are delighted to represent our prestigious client, a global leader in insurance broking, risk management and consulting, with over 39,000 employees worldwide across 130+ countries. Our client combines global reach with local presence and prides themselves on being a socially responsible and ethical organisation guided by their Shared Values.

About Our Client

Our client is at the forefront of the insurance broking industry, offering unparalleled expertise in risk management and consulting services. With a presence in over 130 countries, they maintain their position as a market leader while fostering a culture of innovation, excellence, and social responsibility.

The Opportunities

We are seeking exceptional Financial Lines Claims professionals across three career levels to join our client's dynamic and growing team. Whether you're starting your career journey or looking to advance as an experienced professional, our client offers opportunities that match your experience and career ambitions.

Key Responsibilities

Junior Financial Lines Claims Specialist

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  Develop foundational understanding of financial lines products including D&O, PI, and ML
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  Support senior team members in maintaining high levels of customer service while applying client principles
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  Learn and maintain regulatory, compliance and education standards
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  Assist with straightforward claims management under guidance, primarily for SME clients
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  Build relationships with internal stakeholders and external parties
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  Support client advocacy efforts and learn negotiation techniques with local insurers

Mid-Level Financial Lines Claims Specialist

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  Demonstrate solid understanding of financial lines products including D&O, PI, ML and other liability classes
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  Independently manage moderate complexity claims while ensuring exceptional customer service
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  Maintain regulatory, compliance and education standards
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  Support junior team members and collaborate effectively with senior colleagues
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  Handle claims with moderate complexity across SME and some mid-tier corporate clients
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  Advocate effectively for clients and negotiate directly with local market insurers and some Lloyd's syndicates
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  Develop expertise in managing claims for growing corporate clients with increasing complexity

Senior Financial Lines Claims Specialist

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  Possess deep expertise across all Financial Lines classes and be regarded as a market expert
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  Lead complex and large loss claims, including those with multiple co-insurers
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  Navigate London and overseas insurance markets with confidence
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  Mentor and develop junior staff, taking pride in their professional growth
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  Oversee and direct financial lines claims operations and team members
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  Manage sophisticated claims portfolios including ASX-listed companies and large corporate entities
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  Lead high-stakes client advocacy and complex negotiations with Lloyd's of London syndicates, international insurers, and domestic markets
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  Handle multi-jurisdictional claims involving significant corporate exposures and reputational risks

Experience Requirements

Junior Level:

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  Financial Lines experience is desirable but not essential. Litigation experience also strongly considered.
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  Interest in insurance and financial services
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  Strong communication and analytical skills
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  Willingness to learn client advocacy and negotiation principles

Mid-Level:

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  Minimum 3-5 years claims experience within financial lines or liabilities. (Professional Indemnity, Crime, D&O)
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  Experience in broking, insurer, legal or client environment or private practice.
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  Experience negotiating with insurers and advocating for client interests
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  Exposure to corporate client claims preferred

Senior Level:

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  Minimum 7+ years specialized claims experience in financial lines
  (Professional Indemnity, Crime, D&O)
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  Proven track record managing complex losses and team leadership
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  Deep understanding of insurance products.
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  Experience with stakeholder management and dispute resolution
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  Extensive experience advocating for large corporate and ASX-listed clients
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  Proven track record negotiating complex claims with Lloyd's syndicates and international markets

What Our Client is Looking For

The ideal candidate will possess:

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  Strong planning, organizing, and problem-solving abilities
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  Excellent stakeholder management and communication skills
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  Ability to work collaboratively across different business units
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  Resilience and adaptability in a fast-paced, dynamic environment
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  Professional growth mindset and willingness to share knowledge
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  Strong negotiation skills and ability to handle difficult disputes (Mid/Senior levels)
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  Client advocacy mindset with commitment to achieving optimal outcomes
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  Experience working with diverse client bases from SME to large corporates

Benefits – Great benefits and career development opportunities
including
tuition assistance; career development and training to build a personalised
career pathway; wellbeing offerings; employee assistance program; additional
weeks’ Lifestyle leave; Rewards for discounts at 350+ major retailers; Employee
Stock Purchase Plan to invest in the company's growth potential; paid
Volunteering days; and salary scarified superannuation options.
Any offer of employment and subsequent continuing employment is dependent
upon the satisfactory completion of background checks by us or by an external
third-party provider.
Our client is an Equal Employment Opportunity (EEO) employer committed to the
principles of workplace diversity and inclusion. We welcome all people
regardless of ethnicity, faith, sexual orientation, gender identity and
lifestyle choices. They are committed to providing a working environment that
embraces and values diversity, equity and inclusion.
Compensation And Benefits
They value inclusion and diversity
Inclusion and diversity (I&D) is a core part of their business, and it’s
embedded into the fabric of their organization. For more than 95 years, they have
led with a commitment to sustainability and to support the communities where they live and work.
They embrace their employees’ diverse identities, experiences and talents, allowing them to better serve their clients and communities. They see inclusion as a conscious
commitment and diversity as a vital strength.