Key Job Responsibilities
1. Business Process & Requirements Support
• Assist senior analysts in shadowing business units to map out current "as-is" workflows and identify areas for digital improvement.
• Document meeting minutes, user requirements, and basic process flows under the guidance of the Head of IT Applications.
• Help maintain the repository of functional requirement documents and user stories.
2. Project Coordination & Vendor Liaison
• Track project schedules, action items, and follow-ups for small-to-medium digital initiatives.
• Coordinate meeting schedules between internal IT teams, business stakeholders, and technology vendors.
• Support the administration of vendor demonstrations and request-for-proposal (RFP) documentation.
3. Testing, Quality Assurance & AI Familiarization
• Participate in User Acceptance Testing (UAT) by executing test cases to validate new application features.
• Log and track software bugs or data discrepancies during system rollouts.
• Learn and assist in evaluating the accuracy and performance of basic digital tools and AI applications (e.g., chatbots, automated workflows).
4. Training, Documentation & Change Management
• Draft simple user guides, FAQs, and training materials to help business users adopt new IT applications.
• Coordinate logistics for user training sessions across different divisions.
• Gather post-implementation feedback from end-users to help identify areas for continuous software improvement.
Educational Qualifications
• Bachelor’s degree in information technology, Computer Science, Business Information Systems, or a related field.
• Must be a UAE National (fresh graduate status preferred).
Experience
• 0–1 year of experience (Prior internship experience in an IT or corporate business environment is an advantage).
Skills & Competencies
• Analytical Mindset: Strong logical thinking with an eagerness to learn how diversified business processes operate.
• Tech-Savvy: Genuine interest in modern technologies, including mobile apps, data analytics, and AI applications.
• Communication: Excellent verbal and written communication skills in English (Arabic is a strong plus for interacting with local business entities).
• Tools: Familiarity with MS Office (Word, Excel, PowerPoint); exposure to flowcharting tools (like Visio or Miro) is a plus.
• Adaptability: Ability to thrive in a multi-divisional, fast-paced corporate environment.
Galadari Brothers is a conglomerate based in the United Arab Emirates with a heritage spanning over six decades with diverse interests in industries including heavy equipment, motors, media, food & beverage, engineering, travel & tourism, real estate, sports, facilities management, contracting and other ventures.
In addition to Khaleej Times, the UAE's pioneering English-language newspaper and media house, which has played a pivotal role in the group's success story, Galadari is synonymous with leading brands such as Baskin Robbins, Dunkin’, Halla Shawarma, Mazda, Komatsu, Kawasaki, JCB, Kyochon, Sitrak, and more.
Established in 1961, Galadari currently employs a team of more than 6,000 from over 50 nationalities, serving over 70 million customers yearly. Its business operations extend beyond the UAE to the wider GCC region, Sri Lanka, Jordan, Morocco, India, the UK, and Australia. Its heritage and future aspiration are tied with its birthplace – the UAE.
