Job Description

Job Title

Junior Inside Sales Specialist

Location

Poznań (on site)

About Us

SEEPEX is a leading manufacturer of Progressive Cavity Pumps (PCP), Pump Systems and Macerators. We also provide comprehensive Digital Solutions to monitor and control your conveying systems. With more than 55 years of experience, Our PCP technologies are the most efficient means of transferring low viscosity and abrasive fluids, as well as shear sensitive materials.

The Inside Sales Junior Engineer performs key back‑office and inside‑sales activities within the European Center of Excellence (CoE). The role ensures accurate and timely quotation and order processing, provides technical and commercial support to customers across EMEA, and contributes to consistently high customer satisfaction, operational efficiency, and standardized CoE processes.

Responsibilities

• Provide professional technical and commercial support to customers across the EMEA region from an office-based environment.
• Communicate proactively with customers via phone, email, and digital channels to support ongoing customer management.
• Act as an internal coordination point between Sales, Engineering, Customer Service, and headquarters functions.
• Prepare, review, and track quotations for pumps, systems, and spare parts using designated configuration and pricing tools (e.g., Konfigurator, Quote Management Tool).
• Enter and validate customer orders with high accuracy in ERP/CRM systems.
• Verify pricing, delivery terms, technical documentation, certificates, and contractual requirements before order release.
• Work closely with the local office team, headquarters in Bottrop, and field sales colleagues across EMEA. Operate as an integrated member of the CoE team and contribute to a standardized European back-office model. Support continuous process improvement and documentation updates within the CoE.
• Participate in internal and external training workshops, including development sessions at headquarters.
• Provide customer service support for inquiries related to spare parts, service interventions, and basic after sales topics across the EMEA region.

Basic Qualifications

• Completed technical education or graduation approaching, thesis in progress (e.g., Bachelor’s degree or a comparable technical field).
• First practical experience in technical customer support, sales, or application engineering — internships or working student experience also welcome.
• Basic technical understanding
• Experience with ERP and CRM systems (SAP, MS Dynamics, Oracle, or similar).

• Ability to read and understand technical documentation, product specifications, and configuration parameters.
• Experience in quotation preparation, pricing, or basic commercial processes is an advantage.

Travel & Work Arrangements/Requirements

Fully site based, flexible working hours

Key Competencies

• Strong skills in MS Office (especially Excel and Outlook) and comfortable leveraging AI‑based tools.

• Very good English skills (written and spoken) required for EMEA customer support.
• Polish written and spoken
• Additional language skills (e.g. German, French, Spanish, Italian) are an advantage.

What we Offer

• Competitive Salary

• Private Medical Care

• Cafeteria / Holiday subsidy

• Stable working environment, focusing on long-term cooperation

• Technical, Professional, and Skills Training

• International working environment

• Ownership Works equity program: we believe in the power of employee ownership. All full time permanent employees are eligible to a one-time stock award after successfully completing one year of employment.

Salary Range

6 275 – 10 300 PLN Gross