Mplus

Junior ICT Specialist

Mplus  •  Almaty, KZ (Onsite)  •  3 months ago
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Job Description

Are you passionate about computers and naturally the go-to person in your environment for solving technical problems? Do you consider attention to detail one of your strengths, and do you enjoy coming up with new, constructive solutions? If so, and if you are interested in system maintenance and providing support to colleagues and users, look at the key responsibilities for this position:

Key Responsibilities:

  • Install, configure, and maintain computers, mobile devices, printers, and other IT equipment
  • Install Windows operating systems and application software
  • Provide daily support to end users and assist in resolving IT issues
  • Monitor network performance and IT systems, detect and resolve problems
  • Maintain records of IT equipment, manage procurement and service
  • Communicate and collaborate with external IT service providers

Requirements:

  • High school diploma, college degree, or university degree in IT or related field
  • Preferably at least 1 year of experience in a similar role
  • Strong written and spoken English communication skills
  • Systematic, precise, and persistent in completing tasks
  • Quick learner, able to adopt new skills and knowledge efficiently
  • Ability to work independently, analytical mindset, responsible, and detail-oriented

Additional Skills (Optional but Advantageous):

  • Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive, Intune)
  • Advanced MS Office knowledge
  • Windows Active Directory administration
  • Basic understanding of network protocols and experience configuring network devices

We Offer:

  • Employment contract
  • Opportunities to develop your skills through training programs
  • Work in a large, highly professional, and international team

If you’re excited to take on this role, apply now and join our team! Only shortlisted candidates will be contacted. Good luck!

Mplus

About Mplus

Mplus is a European leader in business process and technology outsourcing (BPTO). It operates as part of the BOSQAR INVEST group, serving as its BPTO vertical, which includes the parent company, M Plus Croatia d.o.o, along with its subsidiaries.

Mplus successfully integrates the dynamic industries of contact centers, information technology, and employment services to address global challenges in customer support. Through its innovative business model, Mplus has built a diverse portfolio of clients, including leading European and global telecommunications, financial, technology, energy, logistics, and consumer goods companies.

With operational centers across 42 sites in 13 countries, the Mplus community comprises over 12,800 employees who deliver top-notch customer experiences in over 32 languages.

In addition to its presence in Croatia, Mplus operates in markets including Bosnia and Herzegovina, Georgia, Germany, Hungary, Romania, Serbia, Slovakia, Slovenia, Spain, Turkey, the UK, and the USA.

Mplus has an in-house technology division, which brings together the tech companies within the BPTO group. Their wide range of products, services, and consulting solutions is carefully designed to transform how companies interact with their customers and manage their processes, offering cutting-edge tools to enhance customer experience, optimize operations, and embrace digital transformation.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Zagreb, HR
Year Founded
Unknown
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