Job Description

Support the effective delivery of Recruitment Operations processes by ensuring high-quality administrative and operational support.

The role focuses on maintaining data accuracy, supporting stakeholders, and enabling a smooth and efficient recruitment experience while ensuring compliance with internal standards, procedures, and service levels.

This is a fixed-term role for approximately 6 months.

Main duties and responsibilities

• Deliver day-to-day Recruitment Operations support in line with agreed procedures, SLAs, KPIs, and customer expectations
• Proactively collaborate with stakeholders (recruiters, hiring managers, candidates) to ensure a smooth recruitment process and positive candidate experience
• Manage and maintain accurate records within recruitment and HR systems, ensuring data integrity at all times
• Support coordination and execution of key recruitment activities across the end-to-end process
• Handle candidate and stakeholder queries, ensuring timely and accurate responses and resolution
• Process and store sensitive candidate data in line with company policies and data protection standards
• Maintain and update process documentation, reports, and trackers as required
• Apply and promote best practices in Recruitment Operations processes
• Build and maintain effective working relationships with internal stakeholders and cross-functional teams
• Identify opportunities for continuous improvement and proactively suggest enhancements within own area of responsibility

About you

• Good command of English (written and spoken)
• Strong attention to detail and ability to work with data accurately
• Good organizational and time management skills with the ability to prioritise tasks
• Customer-focused mindset with a proactive and solution-oriented approach
• Strong communication and interpersonal skills
• Ability to work collaboratively within a team and across different functions
• Ability to follow processes, procedures, and guidelines with a high level of accuracy
• Experience in HR, recruitment coordination, administration, or shared services environment (preferred)
• Familiarity with ATS or HR systems (nice to have)
• Willingness to learn, develop, and continuously improve