Job Description

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.

Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?

About the role:

As an HR Operations Associate, you support the operational delivery of standardized HR services within our SAP Solutions organization. You process HR service cases, maintain HR data and contribute to a reliable, service-oriented delivery aligned with defined SLAs.

This role is ideal for candidates at the beginning of their HR or payroll career who want to grow in an international HR operations environment. Expected start date will be 1st of October 2026 .

What do we have to offer?

• Stable employment conditions: permanent employment contract (after a 3-month probation period)

• Flexible working hours and remote work opportunities

• Private medical care (LuxMed)

• Cafeteria system / Sports card

• Lunch card (Edenred)

• Financial allowance for remote work

• Loans for employees

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)

• Life insurance

• Holiday allowance

• Free language courses (during your working hours)

• Annual bonus

• Integration events

• Free parking spaces for employees

• Referral program

• PPK (Employee Capital Plans): 3.5% employer contribution

• Learning opportunities: through an individual development plan and professional training

• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

Which tasks can you expect?

• Process standard HR service requests and provide accurate and timely resolutions

• Maintain HR and payroll data (e.g. benefits, time tracking, insurance, pensions)

• Handle document management where employee self-service is not available

• Support the maintenance of SOPs, work instructions and process documentation

• Ensure compliance with service level agreements (SLAs), quality standards and deadlines

• Participate in data controls (e.g. SAP Payroll Control Centre) and support data corrections

• Communicate with internal teams to ensure consistent application of global and local standards

What do you have to offer?

• First experience (0–1 years) in HR Operations, Payroll, Shared Services or BPO is an advantage

• Basic understanding of HR administrative processes and data handling

• Motivation to work in a service-oriented, operational environment

• Ability to listen carefully, communicate clearly and handle requests with professionalism and empathy

• Analytical mindset with attention to detail to ensure accurate and high-quality results

• Structured and reliable way of working, even when priorities or volumes change

• Openness to learning new tools, systems and digital ways of working, including automation and data-driven processes

• Team-oriented mindset with the willingness to support colleagues and contribute to shared success

• Positive, solution-focused attitude and eagerness to continuously develop skills and knowledge

• Fluent in German both written and spoken

• English as a plus

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.