Job Description

• Conduct EV product and financing awareness campaigns in the field under guidance.
• Follow up on client leads generated through activations, referrals, and marketing campaigns.
• Assist Field Marketing Officers in door-to-door engagement, lead conversion, and client on boarding.
• Participate in EV test rides, demos, and field events to generate product interest.
• Educate customers on Watu’s EV value proposition and support in resolving objections.
• Record client interaction outcomes in CRM tools and ensure accuracy in daily activity reporting.
• Attend field coaching sessions, learn sales strategies, and shadow successful sales reps.
• Coordinate with swap station partners and branch support teams during client on boarding.
• Engage communities and prospects in high-footfall areas to grow EV brand visibility.
• Any other duty as may be assigned by the supervisor/management

• The Ideal candidate must be a holder of a Bachelor’s Degree/Diploma in Business Administration, Marketing, Communication, or a related field.
• At least 2+ years in customer service, client relations, or sales within the financial services or lending industry.
• Experience in asset finance or electric mobility solutions is an added advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer applications and software for data entry and scheduling.
• Ability to handle inquiries and concerns with patience and professionalism.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills and a proactive approach to customer service.
• Team player with a customer-centric mindset.
• Well-developed computer skills, including proven ability to use google sheets and company systems
• Reporting skills and deadline-driven
• Possession of a valid rider’s /driver’s license (Class A or equivalent) to facilitate field engagements is an added advantage