Our mission is to bring Dyson technology to life, to provide the imagery, films, content, experiences and service that explain our machines, their benefits and the problems they solve for our Owners. We create assets and journeys that help Owners discover, choose, purchase, learn about and solve issues they may have with our machines.
The Junior Experience Delivery Manager is a valued member of the Digital Delivery team, reporting to the Global Senior Delivery Manager. In this role, you will support squad(s) in coordinating and assisting with digital projects, working collaboratively across cross-functional teams. You’ll play an important part in helping to ensure smooth project delivery and effective stakeholder communication, with regular guidance from senior team members.
About the role:
Requirements gathering – Support the Squad in collecting and clarifying project briefs, ensuring they meet digital team needs. Where briefs need adjustments, assist the Global Senior Delivery Manager in communicating updates to stakeholders and the planning team.
Planning – Work alongside the Squad EDM / PO to help organise and maintain a project backlog, ensure change management processes are followed, and highlight any planning risks to the Global Senior Delivery Manager.
Communication and reporting – Assist in preparing and sharing project updates with relevant teams and leadership, and help escalate risks and issues as needed, always in collaboration with the Squad EDM.
Production – Help ensure that digital projects follow established delivery processes, participate in retrospectives to support ongoing improvements, and contribute to keeping production schedules on track.
Stakeholder management - Keep business stakeholders informed of project status, working closely with the Global Senior Delivery Manager to set and manage expectations.
Facilitation – Help organise and facilitate daily / weekly Squad meetings, ensuring these sessions run efficiently and outcomes are clearly documented.
Digital campaign delivery – Assist in the delivery of digital deliverables including (but not limited to) web pages, third party digital retail assets and eCRM.
About you
Proven track record of driving digital asset production.
Experience of working with Content Management Systems and Project Tools (Jira and Confluence).
Experience of working with cross-functional teams and managing stakeholders.
Exposure to Digital / Design studios is advantageous.
Experience of working with / assisting technical teams.
An understanding of Agile ways of working and scrum methodology if desirable.
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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake.
Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas.
Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics.
Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award.
The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.
