Job Description

Key Responsibilities

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  Support and maintain retail business systems across Thailand and overseas operations, including frontend, backend, and database components.
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  Coordinate with software vendors and internal development teams to troubleshoot issues, enhance system functionality, and ensure smooth system operations.
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  Perform system testing, user acceptance testing (UAT), and provide end-user training and support.
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  Develop and enhance business applications using various technologies, including high-code, low-code, RPA, and workflow automation tools.
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  Assist in improving business processes and digital solutions to support operational efficiency.
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  Prepare technical documentation and support materials when required.

Qualifications

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  Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related fields.
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  1–3 years of experience in application support, software development, system implementation, or related areas.
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  Basic knowledge of SQL Server and database query development.
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  Experience in at least one programming language or web technology such as C#, JavaScript, React, Node.js, Vue.js, PHP, or related technologies.
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  Strong analytical thinking and problem-solving skills with a systematic mindset.
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  Good interpersonal and communication skills with a service-oriented attitude.
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  Able to work collaboratively in a team environment and adapt to new technologies quickly.
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  Experience in retail systems implementation or support will be an advantage.
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  Good command of English communication skills.