Job Description

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

We are looking for a creative and detail-oriented Junior Digital Content Executive to join the Brown Thomas Arnotts Multichannel team.

Working within the Digital Content team, you’ll play an important role in bringing our brands, campaigns and product launches to life across our digital channels. You’ll contribute to the content process from idea generation and planning through to creation, publishing and scheduling, working closely with web designers and the wider team to deliver a seamless and engaging customer experience.

You’ll have the opportunity to bring fresh editorial ideas and creative content formats to the team, sourcing inspiration and contributing ideas that keep our digital content exciting, relevant and commercially effective.

A key part of the role will be creative copywriting, ensuring that content across Brown Thomas Arnotts online consistently reflects our brand tone of voice. You’ll create engaging, on-brand copy across our website, email and app, balancing creativity with the commercial needs of the business.

This role plays a key part in bringing our Reinventing Retail vision to life, helping customers discover products, brands and experiences across every stage of their digital journey. You’ll be responsible for ensuring content is delivered accurately and on time, including the production and scheduling of website, email and app content.

You’ll work with a number of systems and platforms as part of your day-to-day role, including Salesforce Commerce Cloud, Salesforce Marketing Cloud, ClickUp, Outlook and our bespoke in-house applications. No prior experience with these systems is required - we’re looking for someone with the creativity, attention to detail and enthusiasm to learn.

KNOW WHAT WE'RE LOOKING FOR

• A creative thinker with a genuine interest in digital content for fashion/beauty/lifestyle luxury retail
• A strong writer with a clear grasp of spelling, grammar and the finer points of written content​
• A good visual and aesthetic eye, with an understanding of what works in a digital environment
• Someone who is curious, proactive and confident in bringing new ideas and inspiration to the team
• A highly organised individual, with the ability to manage multiple priorities and work to tight deadlines
• Someone comfortable working collaboratively with a range of teams and stakeholders
• Confident to contribute to meetings, troubleshoot and escalate challenges to ensure delivery runs smoothly
• A positive and professional approach, with a willingness to go the extra mile

Skills

• Strong writing and proofreading skills with excellent spelling, grammar ability
• Strong attention to detail and accuracy
• Ability to manage multiple tasks and prioritise effectively to meet deadlines
• Excellent organisation skills
• Knowledge of retail / luxury is preferable
• Good understanding of Microsoft Outlook and Excel
• Self-motivated, and eagerness to learn and upskill
• Willingness to go the extra mile
• Experience with ClickUp and Salesforce Commerce Cloud is preferable
• Understanding of Keywords and SEO techniques is an advantage.

KNOW WHAT'S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary
• Contributory Pension Scheme
• Competitive annual leave entitlement
• Team Member discount across the world’s most iconic brands
• Recognition Days for Volunteering & Wellbeing
• Wellbeing Initiatives
• Extensive Learning & Development Offerings
• Leading Talent Programmes
• Flexible Working Model
• Additional Benefits

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ie to request accommodation.