Job Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The
Junior Developer
is an entry-level member of the Enterprise Applications Team responsiblefor supporting the design, development, and maintenance of integrations, APIs, applications,and scripts that enable business process improvement and ensure reliable data transfer acrossenterprise systems. Reporting to the Integration and Automation Manager, this role requiresfoundational technical competencies to contribute effectively to enterprise-wide automationinitiatives.
The Junior Developer executes integration development tasks, maintains integrationperformance monitoring, and applies established development practices. This role requiresbasic proficiency with middleware platforms and the ability to work independently on assignedtechnical tasks while collaborating primarily with IT team members.
Key Responsibilities
1.
IT Team Collaboration
Provide technical support for integrations and data flows to IT, cybersecurity, andenterprise architecture teams
Execute technical requirements gathering and follow established security best practices
2.
Development & Integration
Develop, test, and maintain system integrations using middleware platforms, APIs, andcustom scripts
Create RESTful APIs for data flow between on-premises and cloud-based systems
Build applications and scripts to automate business processes according to specifications
Apply competency in C#, PowerShell, Salesforce Apex, and DevOps technologies
3.
Data Management
Build and maintain reliable data pipelines utilizing SQL and object-oriented programmingskills
Monitor and troubleshoot workflows to ensure data integrity and accuracy across systems
Execute data migration tasks as part of system upgrades and transformations
ETL experience in data transformation using SQL and no-code dataflow technology
4.
Code Management & Deployment
Execute version control procedures ensuring consistency and traceability acrosscodebases
Support deployment pipelines across testing, staging, and production environments
Write clean, maintainable code following established development practices
5.
Documentation & Maintenance
Develop and maintain comprehensive documentation for workflows, APIs, scripts, andsystem configurations
Perform regular system maintenance and updates ensuring compliance with organizationalpolicies
Implement error-handling processes and execute contingency plans for integration failures
6.
Agile Collaboration
Participate in Agile ceremonies including sprint planning and backlog refinement
Collaborate with developers and analysts to deliver projects on time and within scope
Research new technologies and best practices to enhance technical capabilities
Skills, Competencies, Qualifications and Experience
Education
Bachelor's degree in Computer Science, Information Technology, Engineering, orrelated field, or equivalent combination of education and relevant experience
Experience
0-2 years of professional experience in software development or IT
Programming Languages
Working knowledge of C#, PowerShell, or similar languages
API Technologies
Practical understanding of REST/SOAP concepts and API development
Database & Integration
Functional SQL skills and understanding of system integrationprinciples
Development Tools
Experience with Git version control and cloud platforms (Azure, AWS, orsimilar)
Communication
Strong analytical and problem-solving abilities with clear technicalcommunication skills
Work Style
Ability to work independently on technical tasks while collaborating effectivelywithin IT teams
Required Technical Competencies
Code development and maintenance in assigned programming languages
API development and integration testing
Database operations and SQL queries
DevOps practices for deployment and version control
Basic cloud platform concepts and tools

Join the A-Team and experience the A-Life!