
Looking for a new challenge?
Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
Junior Cyber Security Analyst
Join a team where Purpose drives everything we do, Ambition fuels our growth, Respect shapes our culture and Trust builds our foundation.
We're not just hiring — we're inviting you to build the future with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.
Contract: permanent
Working hours 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.
Salary: From £36,931 - £40,000 dependent on experience
Location: London
Reporting to: Cyber Security Operations Manager
By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.
Join our community –This is a great opportunity to learn about the Financial Ombudsman and the work that we do.
About Us:
The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers, or small businesses, and their financial service providers.
What You’ll Do:
In this role, you will support the Cyber Security function in maintaining and improving the organisation’s security posture, helping to protect our employees, assets, and data, and assisting with responses to events that could impact the organisation’s reputation or day‑to‑day operations.
This role is designed to build a strong foundation in cyber security operations, SIEM usage, and incident handling, providing hands‑on experience, mentoring, and give exposure to a broad range of security activities, allowing you to progress your career in cyber security.
To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:
Minimum Criteria
Strong foundational IT skills with demonstrable interest and/or early experience in Cyber Security or Information Security, ideally in an analyst or support capacity
Experience of working as part of a team and contributing to shared objectives
Experience working with data, with an understanding that sensitive data must be handled carefully and appropriately
Experience of working in a busy, operational environment that requires prioritising of tasks
What you’ll bring?
We would also like you to have the following skills:
A good match on an individual level to our organisational values.
A customer‑focused mindset, delivering a professional, friendly, and approachable service
Awareness of cyber security frameworks and standards such as NIST, MITRE ATT&CK, and ISO27001
A genuine desire to build a long‑term career in Cyber Security, with curiosity about emerging threats, tools, and industry trends
A calm, analytical, and logical approach to problem‑solving, with support from senior team members
Why You'll Love Working With Us:
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values
Flexibility Work your way — remote, hybrid, or in-office
Wellbeing [Health plan, gym memberships, mental health support]
Growth We invest in your future with [courses, mentorship, promotions]
Culture Diverse. Inclusive. Collaborative. Fun.
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
25 days holiday entitlement, with the option to buy extra or sell days
Generous pension
Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only
Let’s Make This Easy.
Apply in a few minutes
Upload your CV as part of your application. Applications need to be submitted by 12th June at midnight.
The first stage of the assessment process will be an online assessment and/or a MS Teams interview.
Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.
The Financial Ombudsman is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more
https://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion
Don’t miss out be part of the journey and take advantage of this opportunity.
Authenticity of applications
We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration.

We’ve been sorting out complaints between financial businesses and their customers since we were set up by Parliament in 2001. Our service is free for consumers, and every year well over 1 million people contact us with queries and complaints about all kinds of financial products and services, for example:
o bank accounts, payments and cards
o payment protection insurance (PPI)
o home, car, travel and other types of insurance
o loans and other credit, like car finance
o debt collection and repayment problems
o mortgages
o financial advice, investments and pensions
If a financial business and a consumer can’t resolve a complaint themselves, we’ll investigate and give an unbiased answer about what has happened. If we decide someone has been treated unfairly, we’ll use our legal powers to put things right.
When we decide a financial business has behaved unfairly, we tell them what they should do to put things right. And when we don’t uphold a complaint, we help give people a better understanding of why a business has acted in the way they have. Our work is often challenging, but it makes a real difference to people’s lives.
Working for us means you’ll get the satisfaction of helping others, and helping to make the financial sector fairer. Our staff tell us that they’re proud of the work they do, helping to put things right. What we do here makes a positive difference every day. Find out more about what we do, what it's like to work here and the roles we offer on our career pages, or by visiting our website.