Their vision is to enable incredible travel customer engagement through personalised, timely communications, highly automated workflows and AI technologies, delivering tangible ROI, regulation compliance, loyal passengers and cost efficiencies to global travel brands.
They have since grown to become one of the travel industry’s major suppliers of passenger messaging solutions. More than 60 airlines, rail and travel management companies, including British Airways, Flight Centre, Qantas, Ryanair, and JetBlue, use their notifications platform.
With exciting plans for the future, it's time for them to expand their growing team, and they are hoping you are who they are looking for!
About the role:
As a Junior Customer Support Associate, you’ll support our clients in using their dashboards
Customer support
Content management
Platform monitoring
Measurements of success in this role:
The kind of person you are:
*This opportunity requires an advanced level of English, both written and spoken. Candidates must also be currently living in Portugal and legally authorized to work in the country.

Damia Group is a trusted talent solutions partner with over 30 years of experience supporting security-cleared environments, including defence, government, space, and aerospace.
We work closely with the UK’s leading prime suppliers, delivering high-quality staff augmentation and SOW-based project solutions across major technology and transformation programmes. Our long-standing client relationships are built on reliability, compliance, and a deep understanding of complex project demands.
With an actively managed network of specialist professionals, we connect the right talent to critical programmes quickly and effectively.
Our tailored approach and sector knowledge help organisations modernise their technology, strengthen security, streamline operations, and deliver business-critical transformation projects across both the public and private sectors.
If you need support in building an agile, blended workforce to deliver your business-critical transformation projects, get in touch with us today.