Our client is a global technology organization that develops innovative digital and creative solutions used by leading brands around the world. The company supports businesses in their digital transformation by combining technology, creativity, and data. A strong focus is placed on developing early-career talent, offering an environment where learning, collaboration, and long-term professional growth are part of everyday work.
Supporting customers throughout their digital journey across the Central Europe region
Building and maintaining customer relationships in close cooperation with senior team members
Understanding customer challenges, requirements, adoption levels, and organizational structures
Translating customer needs into tailored technology and solution recommendations
Participating in customer workshops, workflow assessments, and solution demonstrations
Helping customers maximize the value and business impact of implemented solutions
Collaborating with sales teams to identify growth and expansion opportunities
Supporting regular customer meetings, reporting on progress and key performance metrics
Raising customer awareness of product updates, events, and industry initiatives
Working closely with cross-functional teams in a global, matrix organization
Interest in customer success, customer engagement, or digital technologies
Basic understanding of design workflows and current digital trends
Ability to build relationships with both end users and decision makers
A customer-centric, responsive, and proactive mindset
Strong organizational skills and the ability to manage multiple tasks in parallel
Willingness to learn, grow, and take ownership of personal and professional development
Ability to collaborate effectively with cross-functional and international teams
Business-level proficiency in English and German, both written and spoken
A strong onboarding program and continuous learning supported by structured training and mentorship
Access to world-class digital and creative tools used by industry professionals globally
An inclusive, collaborative culture that values creativity, diversity, and new ideas
Opportunities to work with international customers and global cross-functional teams
Clear development paths and support in building a long-term career in Customer Success
A workplace that encourages innovation, curiosity, and pushing creative boundaries
This position offers a unique opportunity to grow within a globally recognized technology environment and make a real impact on how customers succeed in their digital transformation journey.
Infotree Global was founded in 2002 in a small office in Canton, MI, Infotree Global had a clear mission; To bring the world’s best talent together with the greatest companies producing results through continuous improvement and innovation. From those humble beginnings, Infotree Global has explosively grown from a two-person operation to a global solutions company, functioning in over 150 countries across 5 different continents.
Infotree Global proudly serves more than 250 of the Global 1000, numerous government agencies, and some of the world’s largest nonprofit organizations. Our sustained growth is attributed to our focus and commitment to our thousands of full-time professionals. In today’s market, where high-quality dedicated individuals are in demand; Infotree Global recognizes that an emphasis on understanding, achieving, and exceeding our employee’s goals, aspirations and overall experience is paramount. This “people over profits” mindset has yielded tremendous success for our employees and clients. Our employees have a vast array of assignments available across the world to help achieve and exceed their career goals and our clients have motivated, dedicated, and hardworking professionals on their team. We are here to help the best talent work with the greatest companies to produce innovative results in a variety of industries including but not limited to IT, Engineering, Clinical, Skilled Trades, Finance and Accounting.
Our mission’s success is supported by several industry awards and accolades. If you are looking for a committed and understanding partner, your search ends here.
