Title of Position: Junior Customer Service Representative
Position Type: Full-Time, Non-Remote
Reports to: Customer Service Manager
Location: Houston, Texas
Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values: Excellence, Loyalty, and Fun. These values are evident throughout our interactions with customers, within the company, and in each of our employee’s everyday lives.
Job Responsibilities
Junior Customer Service Representative responsibilities center around facilitating the Tube Supply sales process. In this entry-level role, you’ll enter sales orders received from our Account Managers into our database. Sales Assistants are the first point of contact for troubleshooting with customers and will coordinate with outside processing vendors to treat material to each customer’s specifications.
Primary Duties:
Job Requirements:
Simply put, we supply people who build things out of steel. More specifically, we're a general line service center with special emphasis in the construction markets. Our roots are in Houston, but over the last 50 years our business has taken us throughout North America, Central and South America and Asia. We have locations as far west as Southern California and as far east as Knoxville, Tennessee. From a small family retail operation, our business has grown to where we sell nearly 1 million tons per year. But we haven't forgotten where we came from or that we're still a family business: We may supply steel for bridges, stadiums, barges and large buildings but we still sell to "do-it-yourselfers," too. While we may be a larger enterprise now, our founding principles remain the same—we take care of our customers like family.
