Job Description

About the Role

We are looking for a detail-oriented and motivated Junior Compliance Officer

to join our growing team. This role is heavily focused on customer-facing

compliance activities, particularly completing security and due diligence

questionnaires.

You will become a subject matter expert in our product to confidently and

accurately respond to customer security queries, while also supporting

internal compliance initiatives such as ISO and SOC 2.

Key Responsibilities

• Primary Focus: Customer Security & Compliance Questionnaires
• Own and manage the completion of customer due diligence requests, including security questionnaires, RFPs, and vendor assessments
• Act as the central point of contact for all customer compliance and security queries
• Develop deep product knowledge to provide accurate, consistent, and high-quality responses
• Work closely with Product, Engineering, and Legal teams to gather and validate information

Additional Responsibilities

• Support ISO and SOC 2 audit processes, including control monitoring and evidence collection
• Assist in maintaining internal compliance documentation and controls
• Participate in internal audits and track remediation activities
• Contribute to improving processes for handling customer compliance requests

Requirements

• Recent university graduate or early-career candidate with an interest in compliance, information security, risk, or audit
• Strong written communication skills, especially for structured customer- facing responses
• Excellent attention to detail and organisational skills
• Ability to learn technical product information and translate it into clear compliance responses
• Interest in ISO 27001, SOC 2, customer due diligence, and security questionnaires
• Proactive, organised, and able to prioritise work in a deadline-driven environment

Nice to Have

• Experience completing security questionnaires or working with RFPs
• Exposure to SaaS or technology environments

Benefits

A competitive salary based on your experience and ability to perform in role

25 days annual leave (excluding bank holidays) + a day off for your birthday + 2 Volunteering days

Private medical insurance

Life assurance - 4x your base salary

Fantastic corporate discounts and mental wellbeing support, including a top of line EAP.

Salary sacrifice schemes

Enhanced Maternity, Adoption & Share Parental Leave

We have fantastic offices in Basingstoke and London complete with a fully stocked fridge / snacks and catered lunches 2 times a week.

We also reward our teams with monthly socials,4pm finishes on a Friday & 3pm Fridays finishes during the summer months of June, July and August, 3 extra days off during the Christmas holidays and a culture built on recognition, collaboration and success