Job Description

This is a 3 month fixed term contract.

This posting reflects an existing vacancy.

This role is part of our eBay Inhouse team, where you will be employed by DEPT® but embedded within eBay.

JOB PURPOSE

eBay is seeking a passionate and driven Junior Community Manager. This role is perfect for someone who lives and breathes social media, loves engaging with communities, and thrives in a fast-paced environment.

WHAT YOU’LL DO:

• Support day-to-day community management across eBay's social media channels
• Create engaging, on-brand copy that connects with our diverse communities
• Use Monday.com and Sprinklr to schedule content, manage workflows, track conversations, and monitor engagement.
• Assist in monthly and quarterly social reporting through Sprinklr.
• Assist in filling out briefs for creative and agency partners based on top-performing content, social trends, and business priorities.
• Support community engagement strategies that drive organic growth and loyalty
• Collaborate with internal teams and external partners to ensure consistent messaging
• Stay on top of trends and conversations relevant to eBay’s audiences
• Meet tight deadlines without compromising quality or detail
• Act as a voice of the community internally, sharing feedback and insights
• Event attendance in the US

WHAT YOU BRING:

• 2+ years of relevant experience in community or social media management
• Familiarity with Monday.com and Sprinklr
• A deep understanding of and passion for social media platforms and trends
• Strong writing and copy editing skills, especially for social
• Demonstrated success in building communities through organic content
• A natural ability to inspire and engage audiences
• Cool under pressure with a strong sense of urgency and accountability
• Excellent interpersonal, listening, and communication skills
• Meticulous attention to detail
• Ability to travel to events regularly in the US

Nice to Have

• Experience working with major retail or lifestyle brands
• Passion for Motors
• Confident presentation and storytelling skills

WE OFFER

• A flexible hybrid working policy to enjoy the best of both worlds.
• Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
• 15 days paid holiday annually, increasing with length of service (plus Public Holidays).
• Birthday Leave, a paid day-off each year.
• Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
• Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
• Refreshments are provided in the office all week.
• Enhanced family friendly policies to support parents.
• Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
• Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
• A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

The anticipated annual salary range for this position is $60,000 - 65,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here