Job Description

Alfa Systems, a leading global provider of enterprise software for the asset finance industry, is expanding its European footprint and has recently opened a new Poland Smart Hub in Gdańsk. As we continue to grow our Cloud Operations capabilities, we are looking for curious, motivated and detail-oriented individuals to join our team as Cloud Operations Engineers

As a Cloud Operations Engineer, you will be part of the team responsible for the availability, stability and performance of Alfa’s cloud-hosted environments. Working closely with senior engineers, you will support our AWS-based infrastructure and Linux-based systems used by clients around the world.

This is a shift-based operational role (including evenings, nights and weekends on rotation), ensuring 24/7 coverage of mission-critical services.

What You’ll Do

• Monitor and support cloud environments running on AWS (including services such as CloudFormation , EC2, S3, RDS, etc.).

• Use and maintain AWS CloudFormation tool for provisioning and updating environments.

• Perform daily operational checks, incident handling, patching and system maintenance.

• Follow defined processes, documentation and SLAs to ensure high service quality.

• Collaborate with senior engineers to resolve complex technical issues.

• Participate in continuous improvement initiatives and learn industry best practices.

• Take part in structured training and certification opportunities within cloud and operations.

What We Are Looking For

You don’t need to know everything on day one. We will train you.

Essential

• Interest in cloud technologies and operational work.

• Understanding of AWS or cloud concepts in general.

• Familiarity with Linux command-line usage.

• Understanding of IT infrastructure basics (networking, operating systems, monitoring).

• Strong problem-solving approach and attention to detail.

• Process-oriented mindset with the ability to work within structured operational frameworks (in.ex.ITIL).

• Good English communication skills (written and spoken).

• Exposure to a technical support, service desk, or operational process environment in an IT or technology setting, with an ability to follow structured processes and troubleshoot technical issues.

Nice to Have

• Practical exposure to AWS CloudFormation,EC2, S3, RDS

• Familiarity with log aggregation and monitoring tools such as Sumo Logic, Splunk, or similar platforms.

• ITIL certification (e.g., ITIL Foundation).

• Certifications such as AWS Cloud Practitioner.

• Language certificates (in.ex. FCE )Experience working in a shift-based or support environment.
  
  What We Offer

• A chance to join one of the fastest-growing teams in Alfa’s new Gdańsk Smart Hub.

• Full training and development plan, we will guide you through cloud fundamentals, AWS services, operations and best practices.

• Access to certification paths, internal workshops and mentoring.

• Work in a friendly, international and collaborative environment. You'll work closely with teams across the UK, Europe, US and APAC.

• Quarterly company events in EMEA (travel required up to 4x/year)

• Competitive salary and shift allowance.

• Private Medical Insurance.

• Group Life Insurance.

• Gym Membership Scheme.

• Pension Plan (PPK).

• Hybrid model: 2-3 days remote (after training period), rest from our coworking space at Olivia Centre, Gdańsk.

About Alfa Systems

Alfa Systems delivers the world’s most advanced platform for asset finance, serving leading financial institutions across Europe, North America, Australia and beyond. With over 35 years of expertise, we combine deep industry knowledge with cutting-edge technology and now we are building our next generation of cloud capabilities in Gdańsk