Job Description

Junior Client Services Associate

Location: Paris

Salary: Competitive

Work Type: Hybrid Working

The role of Junior Client Services Associate

Client Services is responsible for managing and processing all operational aspects of GLAS client transactions within specific deadlines. Each team member has responsibility for a specific portfolio of Loans / Bonds and is the primary operational contact for the Borrowers and Lenders on these transactions. This role will be to support team members with the daily BAU tasks whilst also training for the Client Services Administrator role.

Responsibilities

• Assisting with drawdowns, rollovers, rate fixes, pre-payments, redemptions and maturities.
• Assisting with diary management to ensure BAU is being managed in a timely manner.
• Assisting with funds flow between Borrowers and Lenders.
• Calculating and payment of principal repayments, interest, commitment and other fees (including PIK and non-pro rata events)
• Assisting with preparing payments and making payments through Barclay.Net, arranging a foreign exchange transaction where appropriate
• Inputting relevant data into the system Solvas.
• Generating notices to Borrowers and Lenders within specific timeframes.
• Receiving and checking SSI’s, initiating the call back process where necessary.
• Receiving and checking admin details, ensuring Solvas/Debtdomain is kept up to date with any changes
• Reconciling accounts ensuring no client account is overdrawn.
• Assisting with transfers and the collection of transfer fees.
• Basic understanding of deal documentation for inputting into Solvas
• Dealing with Audit request.
• Assisting the Client Services Administrator with missing notification chasers and any other query that they forward on.
• Timely escalation of relevant matters to Team Leader and/or Managers.
• Due diligence with regards to potential fraud, money laundering, and both financial and reputational risk to GLAS.
• All staff members are expected to take a block of leave of at least 10 day’s duration each year, unless they obtain management exception.

Person

Specification

• Bachelor’s degree
• Willingness to learn and have an inquisitive nature
• Highly organised and adaptable with a “can do” positive attitude
• Self-motivation and effective time management
• Excellent written and verbal communication skills in French and English
• Ability to effectively manage priorities while balancing competing demands and deadlines

Benefits

• Base salary + bonus
• Hybrid working
• Long service award
• Employee Assistance Program (EAP)
• Career development and study support
• Good holiday entitlement

Our people are at the heart of GLAS's success. We are committed to attracting, developing and retaining talented individuals in an environment built on inclusivity, diversity and opportunity. We believe that diverse perspectives drive innovation, encourage meaningful discussion and help us deliver the best outcomes for our clients.

We are passionate about supporting our employees' career development and long-term success. Our culture is underpinned by our core values of Excellence, Client Centricity, Collaboration and Innovation, which guide the way we work, support our clients and achieve results together.

At GLAS, we are committed to creating an environment where everyone has the opportunity to contribute, develop and thrive, regardless of background or experience. We believe that fostering an inclusive workplace strengthens our business, our people and the service we provide to our clients