Location: Tangerang, Indonesia
At Flora Food Group, every claim we process ensures that our products reach kitchens without disruption. This role is critical to clearing a significant backlog of distributor and customer claims, safeguarding accurate financial reporting and healthy business relationships. By resolving claims efficiently, you help prevent credit blocks that could impact revenue and ensure our food continues to delight consumers everywhere.
You will own the validation and reconciliation of high-volume claims, ensuring accuracy and timeliness. Your work will directly reduce financial risk, prevent overpayment or underpayment, and protect millions of euros in profit and loss. By clearing the backlog, you enable uninterrupted sales and strengthen operational excellence across multiple markets.
This role requires meticulous attention to detail and a commitment to doing the right thing for our customers and distributors. You will collaborate closely with finance, sales, and operations teams to ensure fair and transparent claim resolutions. Your work supports long-term trust and sustainable business practices that benefit our partners and communities.
You take pride in precision and understand that behind every claim is a customer who depends on us. Your curiosity drives you to improve processes and find better ways to manage complexity. You believe that excellence in execution is as essential as the quality of the food we create, and you bring energy and focus to every detail.
You take pride in working for a company with over 150 years of expertise in food, and you understand that excellent work in every function is what allows Flora Food Group to put better food on tables around the world. You bring the same rigour and care to your discipline that our teams bring to every product - because how we work is as important as what we make.
If this opportunity sounds exciting, we'd love to hear from you.
Apply before: 14 August 2026
For questions about the role, please contact:
Nabila Imantiana
nabila.imantiana@florafg.com
We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.
Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.
No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.
The driving force behind our success are the circa 4,700 Flora Foodies who live our purpose every day and are engaged in our mission, delivering through our values of Performance, Care and Passion. Results Matter. With an ‘Always Day 1 mindset’. Always one step ahead, driven by data, with a finger on the pulse – our customers and consumers are at the heart. We identify the sweet spot; we relish challenge; we own it. We're agile decision-makers, with the courage to pivot, we sometimes fail fast - but learn even faster. Kindness wins. With a long-term focus on building a sustainable future, Flora Foodies show the 'Courage to Care' for each other, our communities, and the next generation. We believe in doing the right thing and 'Come As You Are' is not just a saying; it's an invitation to be authentic and bring your whole, true self to work. Difference brings angles and ideas to the party – we want you to be you. Passion fuels our Next Generation of the Food journey. Full of energy and possibility, Flora Foodies constantly raise the bar, driving the Flora Food Group and one another forwards. We're a team of food lovers and enthusiasts – our sum is truly greater than our parts, and we absolutely love what we do.
